Where or how are you being informed that there is a break cost (or cancellation fee) when you upgrade? What is the exact wording?
Adobe states that upgrading Single App to Full Cloud does not incur a fee
I don't see why it would be different to upgrade from PS+LR to Full Cloud.
I had a virtual chat with a adobe sales agent. I am currently on the 9.00 LR + PS package. I wanted to upgrade to the full 49.99 package. I was told I could not upgrade. I would have to purchase the full and then cancel the 9.99. THe cancel process would mean that I would have to pay out 50% of the remaining months of the 9.99 package.
I was not impressed with this as you can image.
I understand that you cannot upgrade from PS+LR to full Cloud.
However paying 50% of the remaining months on the PS_LR plan when you are upgrading to full Cloud sounds sounds unreasonable. How much would that translate to in actual dollars? How many months are left on your plan?
I suggest perhaps trying again with a different agent. Hopefully an Adobe staffer in these forums can jump in and sort you out.
I'm looking for some kind of answer as well.
I have the Photography pre-paid plan, but I want to upgrade and get Adobe Premiere that I've been trying out.
How can I do that?
Mr.Barkan, With the prepaid photography CC, you can be eligible to change the plan to full CC as you have been informed. The cancellation fee can be waived off.
If you are planning to buy the complete CC from the same Adobe ID then the photography CC needs to be canceled first then you can purchase the complete CC.
If you are planning to buy it another different Adobe ID then you can buy the CC, provide the order number & get the photography CC cancelled with no cancellation fee.
With the provision of the complete CC order number, the prepaid CC can be partially refunded too.
Do let us know your opinion.
Please let me know if there is further query.