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Topic Text Display Screen says "action canceled" or "The page cannot be displayed"

Guest
May 07, 2007 May 07, 2007

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Using RoboHelp 7.

Help text screen does not display - Contents Tree is visible but the Topic Text Display Screen says "action canceled" or "The page cannot be displayed" when trying to access a help file from a network device.

This error is not consistent. Can anybody provide a suggestion what might be causing this?

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Engaged ,
May 07, 2007 May 07, 2007

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Compiled Help (I assume this is a CHM file) is not designed to be used over a network. It is possible for users to tweak their Windows registry to open .chm files, so that may be why you are seeing inconsistent behaviour. Search these forums for "network" and you'll find lots of information on this topic...

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Community Expert ,
May 07, 2007 May 07, 2007

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The problem and workarounds are described in this topic. Please note the cautions.

http://www.grainge.org/pages/authoring/chm_mspatch/896358.htm

Where did you get RoboHelp 7?

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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