9 Replies Latest reply on Nov 21, 2014 3:27 AM by Eugene Tyson

    Indesign Crashes when exporting PDF

    Foration

      Hi,

       

      We are experiencing an issue when exporting an .indd file as .pdf. The process gets as far as a certain page (8 out of 13) and then crashes when reading a pdf image from that page. It does one of two things - it crashes or displays an 'out of memory' message. We had task manager running alongside the program to check memory usage and there are no major spikes during the export process (it doesn't even hit 80%)

       

      - We can export every other page in the document except this one

      - The export works without marks & bleeds enabled (not really sure of the terminology so I do apologise)

       

      The document is going off to print so the pdf image has to be of high resolution. Does anyone have any ideas as to how we can get around this issue?

       

      The INdesign package is CS4 (32bit) and the pc has 4GB of RAM

       

      Any assistance would be much appreciated

       

      indesign.JPG

        • 1. Re: Indesign Crashes when exporting PDF
          Willi Adelberger Most Valuable Participant

          Do you have images on this page? Graphics? EPS? What is, if you delete these items?

          • 2. Re: Indesign Crashes when exporting PDF
            Foration Level 1

            Hi Willi,

             

            There is a pdf image on the page at the moment. I've spoken with Adobe support and they recommended to either decrease the image size (not ideal) or export to idml format (then try the export to pdf)

             

            Also, they have asked to play around with the pdf presets\image resolution

             

            Will update once I connect to the machine and test

             

            Thanks,


            Tiernan

            • 4. Re: Indesign Crashes when exporting PDF
              jalejom

              Friends I'm reading all the posts, but I have the same problem. My Indesign crashes exporting a document of 60 pages into pdf.

               

              Can anybody help me please? The next week I have to deliver the project. Thank you!

               

              This is the error message:

               

               

              Process:               Adobe InDesign CS6 [2996]

              Path:                  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

              Identifier:            com.adobe.InDesign

              Version:               8.0.0.370 (8000)

              Code Type:             X86 (Native)

              Parent Process:        ??? [1]

              Responsible:           Adobe InDesign CS6 [2996]

              User ID:               502

               

               

              Date/Time:             2014-11-20 12:07:06.086 +0100

              OS Version:            Mac OS X 10.10.1 (14B25)

              Report Version:        11

              Anonymous UUID:        1B173797-49B9-7B44-7C5E-AEF6059371E1

               

               

              Sleep/Wake UUID:       D5A59AA4-AE79-4927-BEF0-BDE56A168D31

               

               

              Time Awake Since Boot: 89000 seconds

              Time Since Wake:       14000 seconds

               

               

              Crashed Thread:        11

               

               

              Exception Type:        EXC_CRASH (SIGABRT)

              Exception Codes:       0x0000000000000000, 0x0000000000000000

               

               

              Application Specific Information:

              [2996] stack overflow

               

               

              Thread 0:: Dispatch queue: com.apple.main-thread

              0   libsystem_kernel.dylib         0x955cba2e mach_msg_trap + 10

              1   libsystem_kernel.dylib         0x955caad0 mach_msg + 68

              2   com.apple.CoreFoundation       0x927e2ae6 __CFRunLoopServiceMachPort + 214

              3   com.apple.CoreFoundation       0x927e1ef9 __CFRunLoopRun + 1529

              4   com.apple.CoreFoundation       0x927e1696 CFRunLoopRunSpecific + 390

              5   com.apple.CoreFoundation       0x927e14fb CFRunLoopRunInMode + 123

              6   com.apple.HIToolbox           0x99328178 RunCurrentEventLoopInMode + 262

              7   com.apple.HIToolbox           0x99327eb1 ReceiveNextEventCommon + 494

              8   com.apple.HIToolbox           0x994cd798 ReceiveNextEvent + 90

              9   com.adobe.InDesign.AppFramework 0x1006eaf8 0x10060000 + 60152

              10  com.adobe.InDesign.AppFramework 0x1008d327 GetPlugIn + 12007

              11  com.adobe.InDesign             0x00001ec5 main + 341

              12  com.adobe.InDesign             0x00001d55 start + 53

               

               

              Thread 1:

              0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10

              1   libsystem_pthread.dylib       0x988c7b7a _pthread_cond_wait + 842

              2   libsystem_pthread.dylib       0x988c7d9d pthread_cond_timedwait_relative_np + 47

              3   com.apple.CoreServices.CarbonCore 0x91f22316 TSWaitOnConditionTimedRelative + 167

              4   com.apple.CoreServices.CarbonCore 0x91eeddff MPWaitOnQueue + 199

              5   PMRuntime.dylib               0x005b9581 SetVSizeBaseline(unsigned long) + 1473

              6   com.apple.CoreServices.CarbonCore 0x91eee45a PrivateMPEntryPoint + 68

              7   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              8   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              9   libsystem_pthread.dylib       0x988c4f0e thread_start + 34

               

               

              Thread 2:: Dispatch queue: com.apple.libdispatch-manager

              0   libsystem_kernel.dylib         0x955d28d2 kevent64 + 10

              1   libdispatch.dylib             0x9ae4f73f _dispatch_mgr_invoke + 245

              2   libdispatch.dylib             0x9ae4f3a2 _dispatch_mgr_thread + 52

               

               

              Thread 3:

              0   libsystem_kernel.dylib         0x955cba2e mach_msg_trap + 10

              1   libsystem_kernel.dylib         0x955caad0 mach_msg + 68

              2   com.apple.CoreServices.CarbonCore 0x91f1efc4 TS_exception_listener_thread + 138

              3   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              4   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              5   libsystem_pthread.dylib       0x988c4f0e thread_start + 34

               

               

              Thread 4:

              0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10

              1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726

              2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71

              3   com.apple.CoreServices.CarbonCore 0x91f220fa TSWaitOnCondition + 133

              4   com.apple.CoreServices.CarbonCore 0x91f22332 TSWaitOnConditionTimedRelative + 195

              5   com.apple.CoreServices.CarbonCore 0x91eeddff MPWaitOnQueue + 199

              6   com.adobe.ACE                 0x00607a69 0x5c8000 + 260713

              7   com.adobe.ACE                 0x00606d99 0x5c8000 + 257433

              8   com.apple.CoreServices.CarbonCore 0x91eee45a PrivateMPEntryPoint + 68

              9   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              10  libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              11  libsystem_pthread.dylib       0x988c4f0e thread_start + 34

               

               

              Thread 5:

              0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10

              1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726

              2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71

              3   com.adobe.InDesign.AppFramework 0x10160556 GetPlugIn + 876822

              4   com.adobe.InDesign.AppFramework 0x1015c8ff GetPlugIn + 861375

              5   com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133

              6   com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710

              7   com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818

              8   com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926

              9   com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141

              10  libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              11  libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              12  libsystem_pthread.dylib       0x988c4f0e thread_start + 34

               

               

              Thread 6:

              0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10

              1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726

              2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71

              3   com.adobe.InDesign.AppFramework 0x10160556 GetPlugIn + 876822

              4   com.adobe.InDesign.AppFramework 0x1015c8ff GetPlugIn + 861375

              5   com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133

              6   com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710

              7   com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818

              8   com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926

              9   com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141

              10  libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              11  libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              12  libsystem_pthread.dylib       0x988c4f0e thread_start + 34

               

               

              Thread 7:

              0   libsystem_kernel.dylib         0x955d18fa __semwait_signal + 10

              1   libsystem_c.dylib             0x9c001c16 nanosleep$UNIX2003 + 218

              2   com.adobe.InDesign.Support for JavaScript 0x1637eacb GetPlugIn + 317883

              3   com.adobe.InDesign.Support for JavaScript 0x16363f79 GetPlugIn + 208489

              4   com.adobe.InDesign.Support for JavaScript 0x1637ee38 GetPlugIn + 318760

              5   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              6   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              7   libsystem_pthread.dylib       0x988c4f0e thread_start + 34

               

               

              Thread 8:

              0   libsystem_kernel.dylib         0x955d1772 __recvfrom + 10

              1   libsystem_c.dylib             0x9c001d32 recv$UNIX2003 + 55

              2   ServiceManager-Launcher.dylib 0x22f15733 Invoke + 47867

              3   ServiceManager-Launcher.dylib 0x22f14846 Invoke + 44046

              4   ServiceManager-Launcher.dylib 0x22f13988 Invoke + 40272

              5   ServiceManager-Launcher.dylib 0x22f13a0f Invoke + 40407

              6   ServiceManager-Launcher.dylib 0x22f0ebaf Invoke + 20343

              7   ServiceManager-Launcher.dylib 0x22f0eea7 Invoke + 21103

              8   ServiceManager-Launcher.dylib 0x22f0f685 Invoke + 23117

              9   ServiceManager-Launcher.dylib 0x22f0f8f9 Invoke + 23745

              10  ServiceManager-Launcher.dylib 0x22f122a0 Invoke + 34408

              11  ServiceManager-Launcher.dylib 0x22f123fd Invoke + 34757

              12  ServiceManager-Launcher.dylib 0x22f12c91 Invoke + 36953

              13  ServiceManager-Launcher.dylib 0x22f12db2 Invoke + 37242

              14  ServiceManager-Launcher.dylib 0x22f05656 Login + 461

              15  ServiceManager-Launcher.dylib 0x22f0909a Login + 15377

              16  ServiceManager-Launcher.dylib 0x22f13165 Invoke + 38189

              17  ServiceManager-Launcher.dylib 0x22f152eb Invoke + 46771

              18  libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              19  libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              20  libsystem_pthread.dylib       0x988c4f0e thread_start + 34

               

               

              Thread 9:

              0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10

              1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726

              2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71

              3   com.adobe.InDesign.AppFramework 0x10160556 GetPlugIn + 876822

              4   com.adobe.InDesign.AppFramework 0x1015c8ff GetPlugIn + 861375

              5   com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133

              6   com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710

              7   com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818

              8   com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926

              9   com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141

              10  libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              11  libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              12  libsystem_pthread.dylib       0x988c4f0e thread_start + 34

               

               

              Thread 10:

              0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10

              1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726

              2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71

              3   com.adobe.InDesign.AppFramework 0x10160556 GetPlugIn + 876822

              4   com.adobe.InDesign.AppFramework 0x1015c8ff GetPlugIn + 861375

              5   com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133

              6   com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710

              7   com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818

              8   com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926

              9   com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141

              10  libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              11  libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              12  libsystem_pthread.dylib       0x988c4f0e thread_start + 34

               

               

              Thread 11 Crashed:

              0   libsystem_kernel.dylib         0x955d169e __pthread_kill + 10

              1   libsystem_pthread.dylib       0x988c8fd5 pthread_kill + 101

              2   libsystem_c.dylib             0x9bfe1fca __abort + 187

              3   libsystem_c.dylib             0x9bfe284a __stack_chk_fail + 239

              4   com.adobe.CoolType             0x010137c9 CTInit + 1626733

              5   com.adobe.CoolType             0x01014053 CTInit + 1628919

              6   com.adobe.CoolType             0x010111ba CTInit + 1616990

              7   com.adobe.CoolType             0x0100f77e CTInit + 1610274

              8   com.adobe.CoolType             0x00f6478e CTInit + 909874

              9   com.adobe.CoolType             0x00ef40a2 CTInit + 449350

              10  com.adobe.CoolType             0x00e726ba 0xe1e000 + 345786

              11  com.adobe.PDFL                 0x2e5722e2 PDFontPSFlushIncrGlyphList + 85285

              12  com.adobe.PDFL                 0x2e987898 PDEFontGetWidthsNow + 8752

              13  com.adobe.PDFL                 0x2e987bb9 PDEFontGetWidthsNow + 9553

              14  com.adobe.PDFL                 0x2e988b13 PDEFontGetWidthsNow + 13483

              15  com.adobe.PDFL                 0x2e9899a1 PDEFontGetWidthsNow + 17209

              16  com.adobe.PDFPort             0x17267ffe PDFPortInitialize + 560298

              17  com.adobe.PDFPort             0x17268375 PDFPortInitialize + 561185

              18  com.adobe.PDFPort             0x172508f0 PDFPortInitialize + 464284

              19  com.adobe.InDesign.PDF         0x16f84f09 0x16f4f000 + 220937

              20  com.adobe.InDesign.PDF         0x16fa864d GetPlugIn + 66509

              21  com.adobe.InDesign.PDF         0x16fab0b8 GetPlugIn + 77368

              22  com.adobe.InDesign.PDF         0x16f92bb5 0x16f4f000 + 277429

              23  PublicLib.dylib               0x01701d7c Command::DoImmediate(short) + 62

              24  com.adobe.InDesign.Utilities   0x0fac5691 0xfac1000 + 18065

              25  com.adobe.InDesign.Utilities   0x0fac58a0 0xfac1000 + 18592

              26  com.adobe.InDesign.AppFramework 0x1007cbba 0x10060000 + 117690

              27  PublicLib.dylib               0x01702724 CmdUtils::ProcessCommand(ICommand*) + 48

              28  com.adobe.InDesign.PDF         0x170d2bb6 GetPlugIn + 1288502

              29  com.adobe.InDesign.PDF         0x170d6f47 GetPlugIn + 1305799

              30  com.adobe.InDesign.AppFramework 0x1015a749 GetPlugIn + 852745

              31  com.adobe.InDesign.AppFramework 0x1015bca6 GetPlugIn + 858214

              32  com.adobe.InDesign.AppFramework 0x1015c804 GetPlugIn + 861124

              33  com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133

              34  com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710

              35  com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818

              36  com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926

              37  com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141

              38  libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              39  libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              40  libsystem_pthread.dylib       0x988c4f0e thread_start + 34

               

               

              Thread 12:

              0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10

              1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726

              2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71

              3   MultiProcessor Support         0x0e451eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140

              4   MultiProcessor Support         0x0e435513 ThreadFunctor::operator()() + 99

              5   MultiProcessor Support         0x0e43525a boost::detail::thread_data<ThreadFunctor>::run() + 22

              6   MultiProcessor Support         0x0e451547 thread_proxy + 167

              7   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              8   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              9   libsystem_pthread.dylib       0x988c4f0e thread_start + 34

               

               

              Thread 13:

              0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10

              1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726

              2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71

              3   com.adobe.ape.engine           0x379e704f APXGetHostAPI + 2633743

              4   com.adobe.ape.engine           0x3777862f APXGetHostAPI + 83439

              5   com.adobe.ape.engine           0x379e713e APXGetHostAPI + 2633982

              6   com.adobe.ape.engine           0x379e71a7 APXGetHostAPI + 2634087

              7   com.adobe.ape.engine           0x379e72c6 APXGetHostAPI + 2634374

              8   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              9   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              10  libsystem_pthread.dylib       0x988c4f0e thread_start + 34

               

               

              Thread 14:

              0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10

              1   libsystem_pthread.dylib       0x988c7b06 _pthread_cond_wait + 726

              2   libsystem_pthread.dylib       0x988cb1d1 pthread_cond_wait$UNIX2003 + 71

              3   com.adobe.ape.engine           0x379e704f APXGetHostAPI + 2633743

              4   com.adobe.ape.engine           0x3777862f APXGetHostAPI + 83439

              5   com.adobe.ape.engine           0x379e713e APXGetHostAPI + 2633982

              6   com.adobe.ape.engine           0x379e71a7 APXGetHostAPI + 2634087

              7   com.adobe.ape.engine           0x379e72c6 APXGetHostAPI + 2634374

              8   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              9   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              10  libsystem_pthread.dylib       0x988c4f0e thread_start + 34

               

               

              Thread 15:

              0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10

              1   libsystem_pthread.dylib       0x988c7b7a _pthread_cond_wait + 842

              2   libsystem_pthread.dylib       0x988c7d9d pthread_cond_timedwait_relative_np + 47

              3   com.adobe.ape.engine           0x379e7017 APXGetHostAPI + 2633687

              4   com.adobe.ape.engine           0x37a0020e APXGetHostAPI + 2736590

              5   com.adobe.ape.engine           0x379e713e APXGetHostAPI + 2633982

              6   com.adobe.ape.engine           0x379e71a7 APXGetHostAPI + 2634087

              7   com.adobe.ape.engine           0x379e72c6 APXGetHostAPI + 2634374

              8   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              9   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              10  libsystem_pthread.dylib       0x988c4f0e thread_start + 34

               

               

              Thread 16:

              0   libsystem_kernel.dylib         0x955d1516 __psynch_cvwait + 10

              1   libsystem_pthread.dylib       0x988c7b7a _pthread_cond_wait + 842

              2   libsystem_pthread.dylib       0x988c7d9d pthread_cond_timedwait_relative_np + 47

              3   com.adobe.ape.engine           0x379e7017 APXGetHostAPI + 2633687

              4   com.adobe.ape.engine           0x37b750c8 APXGetHostAPI + 4264072

              5   com.adobe.ape.engine           0x379e713e APXGetHostAPI + 2633982

              6   com.adobe.ape.engine           0x379e71a7 APXGetHostAPI + 2634087

              7   com.adobe.ape.engine           0x379e72c6 APXGetHostAPI + 2634374

              8   libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

              9   libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

              10  libsystem_pthread.dylib       0x988c4f0e thread_start + 34

              • 5. Re: Indesign Crashes when exporting PDF
                Eugene Tyson Adobe Community Professional & MVP

                Did you check the FAQ I posted to? Can you let us know what you've tried and haven't tried?

                • 6. Re: Indesign Crashes when exporting PDF
                  jalejom Level 1

                  Yes Eugene, I just tried right now again. And I have the same problem... Here is the extract of the crash:

                  Thread 11 Crashed:

                  0   libsystem_kernel.dylib         0x955d169e __pthread_kill + 10

                  1   libsystem_pthread.dylib       0x988c8fd5 pthread_kill + 101

                  2   libsystem_c.dylib             0x9bfe1fca __abort + 187

                  3   libsystem_c.dylib             0x9bfe284a __stack_chk_fail + 239

                  4   com.adobe.CoolType             0x010137c9 CTInit + 1626733

                  5   com.adobe.CoolType             0x01014053 CTInit + 1628919

                  6   com.adobe.CoolType             0x010111ba CTInit + 1616990

                  7   com.adobe.CoolType             0x0100f77e CTInit + 1610274

                  8   com.adobe.CoolType             0x00f6478e CTInit + 909874

                  9   com.adobe.CoolType             0x00ef40a2 CTInit + 449350

                  10  com.adobe.CoolType             0x00e726ba 0xe1e000 + 345786

                  11  com.adobe.PDFL                 0x2b6342e2 PDFontPSFlushIncrGlyphList + 85285

                  12  com.adobe.PDFL                 0x2ba49898 PDEFontGetWidthsNow + 8752

                  13  com.adobe.PDFL                 0x2ba49bb9 PDEFontGetWidthsNow + 9553

                  14  com.adobe.PDFL                 0x2ba4ab13 PDEFontGetWidthsNow + 13483

                  15  com.adobe.PDFL                 0x2ba4b9a1 PDEFontGetWidthsNow + 17209

                  16  com.adobe.PDFPort             0x17365ffe PDFPortInitialize + 560298

                  17  com.adobe.PDFPort             0x17366375 PDFPortInitialize + 561185

                  18  com.adobe.PDFPort             0x1734e8f0 PDFPortInitialize + 464284

                  19  com.adobe.InDesign.PDF         0x17082f09 0x1704d000 + 220937

                  20  com.adobe.InDesign.PDF         0x170a664d GetPlugIn + 66509

                  21  com.adobe.InDesign.PDF         0x170a90b8 GetPlugIn + 77368

                  22  com.adobe.InDesign.PDF         0x17090bb5 0x1704d000 + 277429

                  23  PublicLib.dylib               0x01701d7c Command::DoImmediate(short) + 62

                  24  com.adobe.InDesign.Utilities   0x11637691 0x11633000 + 18065

                  25  com.adobe.InDesign.Utilities   0x116378a0 0x11633000 + 18592

                  26  com.adobe.InDesign.AppFramework 0x1007cbba 0x10060000 + 117690

                  27  PublicLib.dylib               0x01702724 CmdUtils::ProcessCommand(ICommand*) + 48

                  28  com.adobe.InDesign.PDF         0x171d0bb6 GetPlugIn + 1288502

                  29  com.adobe.InDesign.PDF         0x171d4f47 GetPlugIn + 1305799

                  30  com.adobe.InDesign.AppFramework 0x1015a749 GetPlugIn + 852745

                  31  com.adobe.InDesign.AppFramework 0x1015bca6 GetPlugIn + 858214

                  32  com.adobe.InDesign.AppFramework 0x1015c804 GetPlugIn + 861124

                  33  com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133

                  34  com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710

                  35  com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818

                  36  com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926

                  37  com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141

                  38  libsystem_pthread.dylib       0x988c6ecf _pthread_body + 138

                  39  libsystem_pthread.dylib       0x988c6e45 _pthread_start + 162

                  40  libsystem_pthread.dylib       0x988c4f0e thread_start + 34

                   

                   

                  Thread 11 crashed with X86 Thread State (32-bit):

                    eax: 0x00000000  ebx: 0xb01956b0  ecx: 0xb019563c  edx: 0x00000000

                    edi: 0xb0197000  esi: 0x00000006  ebp: 0xb0195658  esp: 0xb019563c

                     ss: 0x00000023  efl: 0x00000206  eip: 0x955d169e   cs: 0x0000000b

                     ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f

                    cr2: 0xa1011a00

                   

                  Logical CPU:     0

                  Error Code:      0x00080148

                  Trap Number:     132

                  • 7. Re: Indesign Crashes when exporting PDF
                    Eugene Tyson Adobe Community Professional & MVP

                    What have you tried though?

                     

                    Please post your crashes to pastebin.com and then post the link to that here.

                     

                    Impossible to help you if you don't tell us what you're doing to cause the crash or what's causing the crash!

                    • 8. Re: Indesign Crashes when exporting PDF
                      jalejom Level 1

                      I just try this:

                      "

                      Firstly - with any file that is repeatedly crashing make a backup of it Immediately!

                       

                      Option 1

                      Try to remove corruption using the Export/Save to IDML link to how to here

                       

                      Option 2

                      Determine how many pages in your document

                      Export or Print your document in halves, i.e., if it's 200 pages then export or print page 1-100 then page 101-200

                      Keep halving the document pages until you find the problem pages, i.e., 1-100 crashes then try 1-50 and 51-100, then 1-25 and 26-50 etc. until you've found the page(s) that are crashing

                      "

                       

                      When I located the error between pages 46-49, but when I export to pdf this pages individually don't give me any error...

                       

                      I can't export the whole file but It seems that can export individually this pages...

                      • 9. Re: Indesign Crashes when exporting PDF
                        Eugene Tyson Adobe Community Professional & MVP

                        Try to rebuild those pages.

                         

                        I'd make a new document with identical margins and rebuild any master pages.

                         

                        IN trouble doc

                        Then use the Layout>Pages>Move Pages

                         

                        And set the destination to the new document.

                         

                        Move all your pages to the new document and try again.