1 Reply Latest reply: Jun 10, 2014 1:26 AM by Varinder.Saini RSS

    multiple scan no longer auto rotate auto orientation

    adcar001

      Using acrobat Pro  X1 version 11.0.3

      Had been rotating (orientation) fine now it is not .  When I scan from quick scan

      it automatically scans the pages in properly recognizing landscape or portrait.  This is what I want, but I can't find where the quick scan options are so that I can see how it is set up in order to set up my custom scan.

      Now I need to use custom scan when I have different criteria,  color, legal size etc.  I also use the multiple files feature in custom scan a lot.  Custom scan doesn't recognize portrait

      or landscape and just scans it way it goes in feed.  Correcting the orientation is quite time consuming.

      The only options I can see are with joboptions where the orientation changes from "individual"  or collectively by file"   tried both it did not make a difference.

      Is it possible that this is not an option when choosing "multiple files in custom scan".  Please tell me where I can find the place to change preferences

      to get this working again.

      I can't find anything under twain I am stumped as to where to change this

      Many thanks

      adcarp01