I'm having trouble recording audio in presenter -- when I get started recording, after the first slide the mouse pointer seems to disappear onscreen. I can't do anything except clicking escape which brings up the save window and I can use my keyboard to navigate and click save. Then the mouse reappears.
Has this happened to anyone else? Any solutions?
Yes. This has happened to me, consistently. I am using Windows 8.1, Office 2013 (64-bit).
I have Adobe Presenter 7 and 8. I purchased 10 (as an upgrade), but it wouldn't install because the "upgrade" is ONLY available if you're upgrading from Presenter version 9 (something they don't tell you before you buy). This is a separate issue--I've asked for a refund and in the meantime, I'm using the trial version of 10.
As I record, I notice the arrow from the mouse-pointer disappears and will not re-appear. I must hit "escape" and save the work that way. I have tried re-booting, and disabling add-ins. Nothing seems to work.
I'm afraid we have another "glitch" in an Adobe Product. What else is new?