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1. Re: my web browser becomes unresponsive when working online if i click "open"
I am not even getting a message! the page simply grays out, or displays the list of forms, but i cannot click any of them.
In the case of the second image, i have to physically reload the page to get access again.
as i said, the profile file and help menus all continue to work.
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2. Re: my web browser becomes unresponsive when working online if i click "open"
Is this happening with your other forms as well, or just the one form? This may be a case of another browser plug in causing interference or perhaps there is a hung process. Is it possible for you to clear your browser cache then try logging back in? With your permission I could add myself as a co-author to the form and attempt to export the responses on my end and email them to you. Please let me know how you would like to proceed.
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Jeff Canepa
Software Quality Engineer
Adobe Systems, Inc.
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3. Re: my web browser becomes unresponsive when working online if i click "open"
Hi Jeff, I cannot add you as a collaborator, when I right click and select add collaborator i get the same lock up as image 12, as it tries to open the form.
If I create a new form, that form is accessible, and I have tried many computers and browsers.
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5. Re: my web browser becomes unresponsive when working online if i click "open"
I was able to extract your responses to an Excel file and have emailed it to you. I am able to reproduce the issue you are seeing. This will require further investigation from our developer team. With your permission I would like to use your file in a bug defect report. Would this be acceptable?
