Solved: Trying to install Photoshop CC but get following m... - Adobe Community - 6184687

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col2969

New Here ,

Trying to install Photoshop CC but get following message, download error. press retry to try again or contact customer support.(49)

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1 Correct answer

Sheena Kaul

Adobe Employee , Aug 30, 2015 Aug 30, 2015

4 Replies 4

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kglad

Community Expert ,

disable running antivirus/firewall programs.

sahilk40341798

New Here ,

i don't have any antivirus

Correct answer by Sheena Kaul

Adobe Employee ,

LATEST

Hi Sahil,

Please see Error downloading or updating Adobe Creative Cloud apps

You may also refer to the threads below where the similar issue has been addressed:

https://forums.adobe.com/thread/1489252

download error 49

Regards,

Sheena

Sheena Kaul

Adobe Employee ,

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