8 Replies Latest reply on Jun 24, 2014 10:34 AM by harrylr_2

    Why is my flash update freezing? (Screenshot)

    josharnet

      I am trying to install the latest flash player update but it just freezes when I run the installer.

       

      Not sure if this is downloading the update per say, but I left it running for over an hour and nothing happened, just a spinning pinwheel.

       

      I am on a Mac, OSX 10.9.3 Mavericks, and trying to install the latest flash player update. I added a screenshot below...

       

      Also where should I have posted this?

       

      Screen Shot 2014-06-10 at 7.23.49 PM.jpg

      My thread in the apple support forum: Why is my flash update freezing?...: Apple Support Communities

        • 2. Re: Why is my flash update freezing? (Screenshot)
          pwillener Level 8

          [topic moved to the Installing Flash Player forum]

          • 3. Re: Why is my flash update freezing? (Screenshot)
            Alfredar

            Thanks a lot. I had the same problem as the OP. Your solution worked.

            Alfred

            • 4. Re: Why is my flash update freezing? (Screenshot)
              Desert Dweller

              There must be a problem with the latest Flash Installer, because I haven't had issues with the installers before this version. I'm getting the spinning beach ball after authorizing the installation on my MBP.

               

              I'm seeing these log files in Console:

              Install Adobe Flash Player_2014-06-11-154629_<my computer name>.hang

              Command:         Install Adobe Flash Player

              Path:            /Users/USER/Desktop/Install Adobe Flash Player.app/Contents/MacOS/Install Adobe Flash Player

              Process:         Install Adobe Flash Player [8598]

              Path:            /Users/USER/Desktop/Install Adobe Flash Player.app/Contents/MacOS/Install Adobe Flash Player

                16 ??? (Install Adobe Flash Player + 4117) [0x2015]

                  16 ??? (Install Adobe Flash Player + 5283) [0x24a3]

                    16 ??? (Install Adobe Flash Player + 227337) [0x38809]

                                                  16 ??? (Install Adobe Flash Player + 211532) [0x34a4c]

                                                    16 ??? (Install Adobe Flash Player + 23696) [0x6c90]

                                                      16 ??? (Install Adobe Flash Player + 82988) [0x1542c]

                      16 ??? (Install Adobe Flash Player + 506316) [0x7c9cc]

                      16 ??? (Install Adobe Flash Player + 506316) [0x7c9cc]

                        16 ??? (Install Adobe Flash Player + 448490) [0x6e7ea]

                          16 ??? (Install Adobe Flash Player + 445751) [0x6dd37]

                            16 ??? (Install Adobe Flash Player + 423904) [0x687e0]

                            0x1000 -            0xa2ff7  com.solidstatenetworks.host 2.0.2.7 (2.0.2.7) <EC21308F-D578-3FFE-B9A2-7227806047BE> /Users/USER/Desktop/Install Adobe Flash Player.app/Contents/MacOS/Install Adobe Flash Player

               

              and this:

               

              6/11/14 15:23:38.711 SIMBL Agent[535]: Install Adobe Flash Player started

              6/11/14 15:23:38.712 SIMBL Agent[2416]: warning: failed to get scripting definition from /Users/michael_durio1/Desktop/Install Adobe Flash Player.app; it may not be scriptable.

              6/11/14 15:23:38.714 SIMBL Agent[535]: warning: failed to get scripting definition from /Users/michael_durio1/Desktop/Install Adobe Flash Player.app; it may not be scriptable.

              6/11/14 15:23:38.733 Install Adobe Flash Player[5808]: 'ascr'/'gdut' event received from process (pid=2416 r/e uid=501/501 gid=20/20) with different credentials than (euid=0 egid=20)

              6/11/14 15:23:38.733 Install Adobe Flash Player[5808]: 'ascr'/'gdut' event blocked because this process doesn't export scripting additions

              6/11/14 15:23:38.734 Install Adobe Flash Player[5808]: AppleEvents/sandbox: Returning errAEPrivilegeError/-10004 and denying dispatch of event ascr/gdut from process 'SIMBL Agent'/0x0-0x56056, pid=2416, because it is not entitled to send an AppleEvent to this process.

              6/11/14 15:23:38.734 Install Adobe Flash Player[5808]: 'ascr'/'gdut' event received from process (pid=535 r/e uid=501/501 gid=20/20) with different credentials than (euid=0 egid=20)

              6/11/14 15:23:38.734 Install Adobe Flash Player[5808]: AppleEvents/sandbox: Returning errAEPrivilegeError/-10004 and denying dispatch of event ascr/gdut from process 'SIMBL Agent'/0x0-0x28028, pid=535, because it is not entitled to send an AppleEvent to this process.

              6/11/14 15:27:36.000 kernel[0]: process Install Adobe Fl[5808] caught causing excessive wakeups. Observed wakeups rate (per sec): 189; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45014

              6/11/14 15:27:37.729 spindump[6341]: Saved wakeups_resource.spin report for Install Adobe Flash Player version 2.0.2.7 (2.0.2.7) to /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2014-06-11-152737_<my computer name>.wakeups_resource.spin

              6/11/14 15:40:49.548 SIMBL Agent[535]: Install Adobe Flash Player started

              6/11/14 15:40:49.549 SIMBL Agent[2416]: warning: failed to get scripting definition from /Users/michael_durio1/Desktop/Install Adobe Flash Player.app; it may not be scriptable.

              6/11/14 15:40:49.550 SIMBL Agent[535]: warning: failed to get scripting definition from /Users/michael_durio1/Desktop/Install Adobe Flash Player.app; it may not be scriptable.

              6/11/14 15:40:49.569 Install Adobe Flash Player[8146]: 'ascr'/'gdut' event received from process (pid=2416 r/e uid=501/501 gid=20/20) with different credentials than (euid=0 egid=20)

              6/11/14 15:40:49.569 Install Adobe Flash Player[8146]: 'ascr'/'gdut' event blocked because this process doesn't export scripting additions

              6/11/14 15:40:49.569 Install Adobe Flash Player[8146]: AppleEvents/sandbox: Returning errAEPrivilegeError/-10004 and denying dispatch of event ascr/gdut from process 'SIMBL Agent'/0x0-0x56056, pid=2416, because it is not entitled to send an AppleEvent to this process.

              6/11/14 15:40:49.570 Install Adobe Flash Player[8146]: 'ascr'/'gdut' event received from process (pid=535 r/e uid=501/501 gid=20/20) with different credentials than (euid=0 egid=20)

              6/11/14 15:40:49.570 Install Adobe Flash Player[8146]: AppleEvents/sandbox: Returning errAEPrivilegeError/-10004 and denying dispatch of event ascr/gdut from process 'SIMBL Agent'/0x0-0x28028, pid=535, because it is not entitled to send an AppleEvent to this process.

              6/11/14 15:43:58.725 SIMBL Agent[535]: Install Adobe Flash Player started

              6/11/14 15:43:58.727 SIMBL Agent[2416]: warning: failed to get scripting definition from /Users/<my user account>/Desktop/Install Adobe Flash Player.app; it may not be scriptable.

              6/11/14 15:43:58.727 SIMBL Agent[535]: warning: failed to get scripting definition from /Users/<my user account>/Desktop/Install Adobe Flash Player.app; it may not be scriptable.

              6/11/14 15:43:58.755 Install Adobe Flash Player[8598]: 'ascr'/'gdut' event received from process (pid=2416 r/e uid=501/501 gid=20/20) with different credentials than (euid=0 egid=20)

              6/11/14 15:43:58.755 Install Adobe Flash Player[8598]: 'ascr'/'gdut' event blocked because this process doesn't export scripting additions

              6/11/14 15:43:58.755 Install Adobe Flash Player[8598]: AppleEvents/sandbox: Returning errAEPrivilegeError/-10004 and denying dispatch of event ascr/gdut from process 'SIMBL Agent'/0x0-0x56056, pid=2416, because it is not entitled to send an AppleEvent to this process.

              6/11/14 15:43:58.756 Install Adobe Flash Player[8598]: 'ascr'/'gdut' event received from process (pid=535 r/e uid=501/501 gid=20/20) with different credentials than (euid=0 egid=20)

              6/11/14 15:43:58.756 Install Adobe Flash Player[8598]: AppleEvents/sandbox: Returning errAEPrivilegeError/-10004 and denying dispatch of event ascr/gdut from process 'SIMBL Agent'/0x0-0x28028, pid=535, because it is not entitled to send an AppleEvent to this process.

              6/11/14 15:46:29.826 spindump[8950]: Saved hang report for Install Adobe Flash Player version 2.0.2.7 (2.0.2.7) to /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2014-06-11-154629_<my computer name>.hang

               

              I'm wondering why SIMBL appears to be involved in this process, unless that message is a red herring. I have EasySIMBL version 1.4 installed.

              • 5. Re: Why is my flash update freezing? (Screenshot)
                Desert Dweller Level 1

                Pat Willener:

                Thanks for that link.—it worked for me. I hope someone in Adobe's Tech Support is monitoring these forums. There is clearly something wrong with the other update installer. I pasted some log info in my other reply about having problems with the installer.

                • 6. Re: Why is my flash update freezing? (Screenshot)
                  djkinkle

                  I had the same issues... I posted to twitter, under the handle @djkinkle , about it with screen shots.

                  Also, I'm going to post the link to the download located in this forum to twitter.

                  Screen Shot 2014-06-11 at 9.34.59 PM.png

                  • 7. Re: Why is my flash update freezing? (Screenshot)
                    josharnet Level 1

                    Thanks a lot that solved it!

                    • 8. Re: Why is my flash update freezing? (Screenshot)
                      harrylr_2

                      Pat Willener -

                       

                      Thank you, that direct link worked for me as well (Mavericks 10.9.3), I appreciate your help.


                      Harry