1 Reply Latest reply on Jun 11, 2014 10:05 PM by John T Smith

    Creative cloud keeps me logged in to my old account even when I log in with my new account.

    emunkh

      Creative cloud keeps me logged in to my old account even when I log in with my new account. When I log out of the new account, it has kept me logged in to the older account. Because of this, I can't access the programs. I am trying to access the free trials on the new account before purchasing the subscription on the new account, but it keeps me registered as the older account, even though I requested for the older account to be cancelled. I have also tried multiple times to uninstall both the programs and creative cloud desktop but the same thing keeps happening. Can someone please help me?