10 Replies Latest reply on Feb 27, 2017 12:30 PM by bernadettet45005772

    Authorization issue won't allow me to read books on Kobo

    ritaj1234

      I just bought 2 new books from Kobo books.

       

      I loaded them on Adobe Digital Editions and transferred them onto my Kobo.

       

      However on my kobo, I cannot open the books its says that I am not authorized to view them. But both my Kobo and computer say they are authorized under the exact same email address (the same it has always been authorized under) and I tried deauthorizing and reauthorizing both, unplugging and replugging my kobo, to no avail.

       

      Someone please help as I refuse to waste the $30 I spent buying these books.