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1. Re: Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.
99jon Jun 12, 2014 3:43 AM (in response to Chris Kunnert) -
2. Re: Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.
Chris Kunnert Jun 12, 2014 4:40 AM (in response to 99jon)Hi 99jon,
Many thanks for that. Had been going through this list yesterday and now again today:
Ref Solution 1: Lightroom is at its latest update
Ref Solution 2: It's interesting how I cannot find the Preferences file anywhere on my mac. (new mac pro, OS 10/9.2) . . .
Ref Solution 3: Lightroom doesn't allow me to do anything after the error message appears
Ref Solution 4: don't have any Nik Software plug-ins
Ref Solution 5: checked permissions and changed all to "Read & Write" - makes no difference
Ref Solution 6: I don't have a different user account on my mac.
Not sure what else to do.
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3. Re: Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.
Chris Kunnert Jun 12, 2014 4:46 AM (in response to 99jon)Hi 99jon
After downloading Lightroom from Creative Cloud, I was told "download successful"
Now I notice that in the "Applications" folder the Lightroom icon appears, but there is no folder to go with it.
This suggests that the download wasn't really successful which means not everything came down.
That would explain why I can't find any preferences file either.
Have now also checked in my CC desktop app whether I have an option of downloading Lightroom again, but no good.
Any thoughts please?
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4. Re: Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.
99jon Jun 12, 2014 4:55 AM (in response to Chris Kunnert)I would suggest uninstalling LR
Then log-out of Creative Cloud
Shut down your computer
Re-start your computer
Log-in to Creative Cloud with your Adobe ID (email & password)
Wait for apps to be refreshed and then scroll down the list to Lightroom
Click install button

