4 Replies Latest reply on Jun 12, 2014 6:22 AM by ScottSzakonyi

    PS Touch on Android crashes when opening photo - Galaxy Note i1717

    ScottSzakonyi

      Hi,

       

      This has been a problem for me on my Samsung Note ever since I purchased the app. I had hoped it would be fixed with the recent update, but no luck. I've tried clearing the cache, force stopping the app, and restarting the phone in various combinations, but with no success. At this point I've uninstalled the app and posted a review on Google Play reflecting my experience. Someone from Adobe responded and asked that I come here to further discuss the issue. Here I am. If you have a solution to offer, I'm more than willing to try again.

       

      Thanks,

       

      Scott Szakonyi

       

      Message was edited by: Ignacio Barrientos