I see that your message ended rather abruptly, but I can still make out some concerns regarding the Business Catalyst platform and its support for Web Designers. I could point you to these blog articles:
These articles describe the latest major improvements in our platform. The new set of modern, responsive templates and the open platform are the major highlights. We've essentially offered better tools for developers and designers to deliver a better experience to their customers. In terms of customer support, as a partner, you benefit from:
- a solid community on the forums, where experienced BC users have more than often already replied to any questions you may have about the development process
- the live chat channel, where you can get real-time assistance with issues on any areas of the platform, from platform-login to pushing sites live
- ticketing system so any problems that may occur can be escalated all the way to engineering in order to be addressed
- a new documentation ( docs.businesscatalyst.com )
I meant to touch base on general areas of interest here, I assume your full question may have been more specific, so please feel free to reply, I'll be glad to further advise.