Thanks for your reply. I am doing everything exactly the way it is described in the link you supplied. I then upload the files to my web server and it works perfectly on a Mac or PC in Firefox and Safari but not in Explorer.
I have had three conversations about this with tech support people in India and have had the issue escalated to a higher level of support. This is the second time in several months I've gone through this procedure, and at no time have tech support people been able to solve the problem.
I have spent hours searching this forum and what Adobe charitably calls the "manual" for Edge Animate.
I even uninstalled Edge from my Mac and reinstalled the program through Creative Cloud.
I've just absolutely had it with Adobe and it's sadistic customer support. This product simply doesn't work and should be removed from the market place.
First of all take a deep breath
Which version of IE are you referring to?
Aside from your current project issues, the best test is to do a bare bones as simple as possible project test.
Create a a new project nothing special or fancy.
Draw a rectangle animate from one x position to another x position.Thats it, nothing else.
File Publish Settings and enable Animate Deployment Package. Don't change anything else in here.
File > Publish
Over in Dw - Insert the above Animate Package file .oam and Save. Upload to server to preview.
Did the above work??
If it did - then you need to evaluate how your current project is set up and what asset files you are using before packaging.
Thanks for your reply. I did exactly what you said and the results are here: http://www.wordpix.ca/EDGE/
It didn't work. So I uploaded the "edgeanunate_assets" folder as well and it worked then, but only in Firefox, Safari, etc.
It doesn't work in Explorer 8 or 9, but apparently it does in IE 10 according to Sauce Labs browser testing.
Is there an option to create a poster for IE 8 or 9? If not, the whole project is garbage.
Also a year ago I successfully created a website with heavy use of Edge Animate features but instead of publishing to an OAM file I published to the web instead. But I'm horribly confused as to what to upload since Edge seems to produce folders within folders and some of these are exact duplicates. None of the manuals or any of the help videos or anything I can find on Youtube or at Lynda,com explain this.
Occasionally I can get Edge to work this way, but updating files is awful.
This is a great program-- working with it is a dream, but it's completely useless if the output is invisible to the 30 or 40 per cent of the world still using IE 8 or 9
See Support older browsers with the Down-Level Stage | Learn Edge Animate | Adobe TV for Edge Animate support on older browsers.
Has the output from Edge Animate CC proven to perform well on devices and desktop browsers?
Yes, the animated content created with Edge Animate CC is designed and tested to work reliably on iOS (iPhone and iPad) and most Android devices. The stage utilizes WebKit, which means animated content is created on a true browser surface for consistency on WebKit-enabled devices. Also, content produced with Edge Animate CC has been tested on popular desktop browsers like Firefox, Chrome, Safari, and Internet Explorer 9. For older, non-HTML5 browsers such as Internet Explorer 6, 7, and 8, Edge Animate CC has a down-level stage to create fallback versions of your projects.
Please note that performance of animations are based on a number of factors, so it is possible to create content with less than optimal performance.
Doesn't work. No poster.
Did you add a Poster?