1 Reply Latest reply on Jun 13, 2014 5:22 PM by A.T. Romano

    bug src/ticktime.ccp-351

    maximed66

      hi

       

      none of my projects would open, always this error. src/ticktime.ccp-351.

      Been working so long on them. Urgent help needed

       

      Premier element 10 on Windows 7

        • 1. Re: bug src/ticktime.ccp-351
          A.T. Romano Level 7

          maximed66

           

          Are both new as well as existing projects not opening for you in Premiere Elements 10 on Windows 7 (assumed 64 bit)?

          Is this a "it worked before but not now" or "it never worked before" matter. If it worked before, how long ago?

           

          Have you looked at the problem with and without the antivirus program disabled?

           

          Do the projects that will not open involve a lot of keyframing of various properties? Does your Windows 7 64 bit computer use a NVIDIA GeForce video card/graphics card?

           

          Please give us that basic information so that we can decide how to proceed.

           

          I have never run into the error message that you are reporting, and I have seen that error message infrequently online. So, right now I am viewing your problem from the generalized point of view of "damaged project".

          Troubleshoot damaged projects | Adobe Premiere Elements

           

          Answers to the above will help us put your question into perspective.

           

          Thank you.

           

          ATR