0 Replies Latest reply on Jun 13, 2014 8:34 AM by klebart

    Pro XI not saving images

    klebart

      Hello,

       

        We are having image problems when saving. We have a livecycle form that allows people to save an image with an image field and other data in some text fields.

      The users having problems are using Acrobat Pro XI. They seem to be able to open the form, fill in some data and save the form. When the form is reopened the data displays just fine except for the image.

      The image field is blank. The image does not display when the user re-opens the form. However, if another user opens that saved form using a different program/version then that user can see the image OK form the saved PDF.

       

      Any ideas what might be happening?

       

      Thank you.