3 Replies Latest reply on Jun 14, 2014 8:13 AM by lguayante

    How do I uninstall InDesign CS6 so I can install CC version

    lguayante

      I can't update to InDesign CC--I keep getting a Failed Installation error. I have CS6 on my computer and I can't uninstall it using the Windows Control Panel or Adobe Cleaner Tool. Windows Control Panel returns a failed uninstall error and refers me to the Adobe Cleaner Tool. The Adobe Cleaner Tool doesn't see the CS6 version of InDesign to unistall it.

       

      Also, I can't open InDesign CS6--When I try to open it, nothing happens.

       

      Help!