2 Replies Latest reply on Jun 15, 2014 8:06 AM by .:poldi:.

    creative cloud application does not start on mac 10.9.3

    .:poldi:.

      Hi,

      I am trying to install the creative cloud application on my mac. Installation goes fine but afterwards CC refuses to start correctly and just sits there and I see the blue spinning wheel and that is mainly it. I can let it sit there for hours but the state will not change. I tried re-installing, re-starting multiple times. I tried to install it on my main macbook pro and my mac mini but the results are the same.

      I found somewhere in the forum a link saying to delete the opm.db file from ~/Library/Application Support/Adobe/OOBE/ folder but that also did not yield any change in behavior.

      I am a bit running out of ideas. Any suggestion how I can resolve this issue?

      Regards,

       

      Simon