7 Replies Latest reply on Jun 30, 2014 9:54 PM by A.T. Romano

    I have Premiere Elements 10 and the preview display screen is white

    rbr-australia

      My video display screen on the production page is white !!  I still have the sound but it comes up with a separate window which says.    

       

      "We have detected an incompatible display driver. To get a better and faster playback performance, please update your display driver.      Display driver details :ATI Technologies Inc. - Radeon (TM) HD 6770M 3.0.11013 Compatibility Profile Context"

       

      I did the update and it said that I already have the lastest version.

       

      I can stumble my way through most laptop dramas but I would say that I am very much not computer savy.      Could somebody help please???????????