3 Replies Latest reply: Jun 17, 2014 10:21 AM by SG... RSS

    Adobe Master Collection CS6 extended: My serial number has suddenly stopped working???!!

    Multimedia_FX Community Member

      Greets.

       

      I paid ~$2000 for Adobe Master Collection CS6 extended. All my MC softwares have been registered at Adobe.com and working for the past couple of years.

       

      Today I fire up photoshop and an update comes along - and zap. All my licenses are in "TRIAL" mode and when I enter my license key, I get the message:

      The serial number you entered has been revoked. This product cannot be licensed. Please contact customer support.


      And then I get a pop-up to:

      Join the Creative Cloud.


      Seriously?!

       

      I am a legitimate licensed freelancer artist - paying for this by cutting my arm off - and now this?

       

      Please assist.

       

      _____________________________________________________________________________

      Note: It seems I am not alone. This has happened before. See here:

      Photoshop CS6 suddenly a trial version of Extended.

       

      Unfortunately, mine does not revert to licensed once serial number is entered (as mentioned above). HELP!!!