2 Replies Latest reply on Jun 18, 2014 12:06 PM by kroshau

    form not receiving/recording user responses

    kroshau

      Hello,

       

      In the last week or so, we have had several complaints from people who have submitted a form to us - and received their confirmation message/receipt - but we, the form owners, do not have any record of them having submitted anything: no email notification, and no entry in the formcentral log either. It doesn't appear to be a universal problem, since we are still receiving responses as usual from other users, but it's not isolated either. Please advise, thank you!

       

      Kristine