2 Replies Latest reply on Jun 19, 2014 9:08 AM by TeeKv1

    Custom Paper Size in Print Settings Grayed Out


      Hi all, I have a print setting question....I am fairly new to Id...


      When in the setup menu in print, in the paper size drop down menu "custom" is grayed out.  Why?  I have tried it when utilizing a predefined print preset, as well as the "custom" preset.  Many other people at my firm are able to utilize the custom option when print to the same printer.  I also remember NOT having this issue in the past, as I know I have used a custom paper size in the past (and in fact, with this printer).


      Thank you.

      Screen Shot 2014-06-18 at 9.24.42 AM.png