3 Replies Latest reply: Aug 4, 2014 4:18 PM by MichLMoran RSS

    can't activate CS2

    jlawler0 Community Member

      Anyone run into this? Purchased CS@ Suite abt 8 years ago. Adobe retired the activation server so can't install on new puter even tho I deactivated it on old one.

       

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      Message was edited by: Jim Simon

        • 1. Re: can't activate CS2
          JSS1138 CommunityMVP

          [Moved to CS4 and Earlier.]

          • 3. Re: can't activate CS2
            MichLMoran

            I also purchased CS2, for about $800. (I think) years ago.  I have the suite on an old computer that is not longer on line.   I kept the old one

            because it has hundreds of photos on it and a couple hundred dollars of computer games on it.  I downloaded the whole shibang on line to

            my new box (Adobe updated files for CS2), and the final install will not accept my old serial number or the new serial number or the activation

            code for authorization, so the install is delayed (after hours of my time, recording the file names and painstakingly finding each one and

            checking off each one as it was accepted).  I went to the chat rooms, where I was directed to go to customer service at 1-800-833-6687.

            This is where Adobe no longer accepts phone support for this program.  I am not getting any answers. 

            Seems a shame to buy such an expensive program.  I finally have time to use it and took a class through community education to learn how,

            and now it is defunct!!

            M