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1. Re: New CC Update, all programs fail to install?
Jeff A Wright Jun 18, 2014 11:16 AM (in response to BalukMagic)BalukMagic can you please post the specific error messages for the installation from your installation log files? You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post the specific errors you locate to this discussion. In addition what version of Windows are you using?
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2. Re: New CC Update, all programs fail to install?
BalukMagic Jun 18, 2014 11:31 AM (in response to Jeff A Wright)Thanks, I wish I could but that link comes to a dead end page about the new CC 2014.
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3. Re: New CC Update, all programs fail to install?
BalukMagic Jun 18, 2014 11:33 AM (in response to Jeff A Wright)I was finally able to find an error message on the Creative Cloud application.
It looks like the programs installed, but with some error. I will follow the instructions that it lays out
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\baluk\AppData\Local\Temp\{16D1F87A-87A4-4852-A521-7956EDD5C507}\PremierePro_8_L S20\Adobe Premiere Pro CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
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4. Re: New CC Update, all programs fail to install?
sarika02 Jun 18, 2014 12:22 PM (in response to BalukMagic)Hi BalukMagic
Try the steps given in the link below:- https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Let me know if I can be any help.
Sarika
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5. Re: New CC Update, all programs fail to install?
DvdW__ Jun 18, 2014 12:59 PM (in response to BalukMagic)In the error log there is also advised if this does not work to install the library directly from the Microsoft website: http://www.microsoft.com/en-us/download/confirmation.aspx?id=30679
"(Microsoft VC 2012 Redist (x64)\vcredist_x64.exe) download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website"
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6. Re: New CC Update, all programs fail to install?
BalukMagic Jun 18, 2014 6:53 PM (in response to BalukMagic)I think it fixed itself. I'm not really sure what happened.




