Lightroom . Wont Launch.

Mine neither!!!!!

Same here. Mac version. Critical I get back to work. What is this about?

Good to here. Hope you get an answer. I get my work done!!!

same here

What specific error are you seeing on start-up?  Is Lightroom actually crashing or are you prevented from starting up for another reason?  What OS and OS version are you seeing this issue on?  Have you tried uninstalling/re-installing Lightroom?  Does this happen with every catalog or only a specific catalog?

Lightroom will not start at all. Mac version 10.9.3

Mac OS 10.9.3. No error message. Just will not launch. Lightroom worked fine just prior to running the CC updates. I,ve tried clicking directly on the catalog and on backups.

Can't reinstall since the Adobe site is still updating.

From the console log:

6/18/14 3:51:13.407 PM com.apple.IconServicesAgent[228]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/XPCService s/com.apple.internetaccounts.xpc/

6/18/14 3:51:23.947 PM System Events[605]: .sdef warning for part of complex type 'any | number | boolean | date | list | record | text | data' used in suite 'Property List Suite': 'data' is not a valid type name.

6/18/14 3:52:34.546 PM Adobe Photoshop Lightroom 5[625]: Cannot add package named WFOzClientTests Looked in /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/Frameworks/WFOzClientTes ts.framework, /Applications/Adobe Photoshop Lightroom 5.app/WFOzClientTests.framework, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WFOzClientTests.framework, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/Frameworks/WFOzClientTes ts.agtoolkit, /Applications/Adobe Photoshop Lightroom 5.app/WFOzClientTests.agtoolkit, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WFOzClientTests.agtoolkit !! Did you remember to add a copy frameworks step to your project?

Hope this helps to figure out the problem.

Betty-

That sounds like you may have a rogue Lightroom process running... Can you either check TaskManager to see if you can see a Lightroom.exe process running (and end the process if it is) or simply restart your computer to see if that helps?

Thanks,

-paul

I've tried restarting, Mac version, there are no versions of Lightroom.exe running. Restart does not help!

MPLTD-

Thanks for the console log.  That message should be harmless and shouldn't be the cause of the issue.  Can you try reinstalling?  You can delete the Lightroom package from the Applications directory, restart the Adobe Creative Cloud App (you have to click the gear icon and say "exit" otherwise the app will just be minimized) and try re-installing...

Thanks,

-paul

I followed your instructions. Dragged the Lightroom app from my applications folder to the trash. Quit the Creative Cloud App. Relaunched Creative Cloud. ReInstalled Lightroom.

Same Problem. It will not launch.

Lord, whatever you do don't call Adobe support on this issue. H Shekhar trashed all sorts of stuff on my computer, including my perpetual registration file, and made a hash of it so badly that the Creative Clod Desktop app stopped working. His recommendation. Uninstall ALL Adobe apps and start from scratch. I may actually have to do that, because some of the stuff he removed could cause other problems. Gawd I hate Adobe.

that does not work!

Just an FYI. Adobe Photoshop CC 2014 which was also installed along with the Lighroom update works fine. Hope that helps

OK, my entire installation was totally destroyed by letting the Adobe support guy take over my machine. I really don't know what to do at this point. Can't access any of my images thanks to Adobe and this bozo.

I am on Windows 7, just updated to LR 5.5 via the CC Desktop app.  When I open Task Manager, there is no lightroom.exe process listed.  When I click on the LR 5.5 shortcut a lightroom.exe process does start up but then shuts down almost immediately, after 1 or 2 seconds, before any UI gets loaded.  There is nothing listed in the Application Eventlog for Windows, so I can't tell why it's failing to get up and going.  I tried right-click Run-as-Administrator and that didn't change anything, still LR starting then stopping almost immediately.

Looking at my realtime Avast scanning log, after the shortcut for LR is logged, I see LR is trying to access these two shortcut files just before it fails:

These two shortcut files do exist and point to executables in two different folders, one CS6 and one LR 5.5, which do run if I manually click on the shortcut links.

If you are having this problem on mac can you try holding down Option while launching Lightroom?  This should bring up a Catalog selection dialog.  If you get that far, trying creating a new catalog and see if you can start Lightroom that way.

Thanks,

-paul

on the phone with Adobe. They said it's a known issue and they are working on it. They gave me a link to download 5.4 until they have a fix http://www.adobe.com/support/downloads/detail.jsp?ftpID=5740

***** FIXED IT *******

So it looks like if you update LR via the CC menu bar it causes this issue!

I had to downgraded to 5.4. Once I started 5.4 a window came up asking me to Update (I figured I'd give it one more go) Downloaded 5.5 from this link Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.5

Once installed it worked great! I had the splash screen fail on two Macs and they both work great now! So stay away from the CC update windows!!

And for WIN?

The 5.4 Version?

Great! Trashed the updated Lightroom and reinstalled Lightroom 5.4. Back to work. Warning, though, Creative Cloud will again show that there is an update for Lightroom. Don't do it till the problem is solved.

I dragged the icons from the folder onto the desktop and it works fine from there till they fix it

download 5.5 from this link it worked now for 3 of my MACs Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.5

You can find updates at http://www.adobe.com/downloads/updates

We are still looking into the problem, but as a workaround this may work for folks.

1.  Uninstall Lightroom 5.5. 

2.  Install Lightroom 5.5 directly (and not through the Adobe Creative Cloud app) by downloading from the following links:

Mac: http://www.adobe.com/go/lightroom_5_updates_mac_en

Windows:  http://www.adobe.com/go/lightroom_5_updates_win_en

I have the same problem with my Windows 8.1 64-bit laptop AND my Windows 7 64-bit desktop. I had my anti-virus program disabled on both machines when I installed the update. I did use the Create Cloud Apps window to "Update All". When I double-click the shortcut icon that the installer put onto my desktops, nothing happens. Nothing shows up in the Task Manager.

If I uninstall Lightroom 5.5 using the Windows Control Panel, and then re-install Lightroom 5.4 (I have the stand-alone installer), will I retain all of my previous settings?

Paul, will this link work if someone has never licensed LR 5 with a serial number, and only used LR via the CC Photographers Bundle option?  It seems like this is the non-CC version of LR and needs a serial-number to activate it, or does it know how to work with CC licensing, somehow?

Putting LR 5.4 back on should be fine, although Paul just posted a link for the LR 5.5 standalone installer, which you can also get to via:  http://www.adobe.com/downloads/updates

You can install over the Creative Cloud version (without uninstalling) using this link:  Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.5, and Lightroom will work.

We would be very grateful if someone who downloaded 5.5 from the CC app and is having problems AND is comfortable using the Mac Terminal application to test the following for us.

1. Open Terminal

2. Type the following and enter your password when asked.

sudo open /Applications/Adobe\ Photoshop\ Lightroom\ 5.app/

This will attempt to open Lr 5 as an administrator, which would rule out any issues with permissions to system folders we're trying to write to.

Thanks in advance.

OK, I'll try it after I download the LR 5.5 stand-alone installer.

If you've previously had a valid CC version of Lr installed you should not have a licensing problem installing the standalone installer version.  Going back to 5.4 will not delete any of your existing preferences, but you should be able to go directly to 5.5 with the links I posted.

I'm glad it worked for MSBPC but I would definitely recommend uninstalling Lightroom before running the standalone installer to be safe.

-paul

Doing a right-click Run as Administrator on Windows doesn’t help.  I don’t have a Mac to try that version.

Thanks, Gregg, but I'm hoping someone can try the 'sudo open' trick with their (non-launching) CC build still installed.

Just ran it on one of my MACs that i have not done the standalone install to. Still did not work @Julie Kmoch

Thanks, kanphotoo. We'll keep digging.

Downloaded the 5.4 standalone. Since the moron from Adobe Phone Support had deleted my registration file it wanted my serial number. For some reason my LR4 serial number showed up in my previous orders at adobe.com, but my LR5 didn't. Dunno why other than Adobe is trying to screw me again. Finally found it on my other machine, and I have 5.4 working again. Am downloading the 5.5 standalone now. I strongly suspect that the bug impacts owners of perpetual licenses who updated via the CC Desktop app. The "Senior" support guy blathered so much misinformation that I was totally appalled at his ignorance. He even said that upgrading to Mavericks on my Mac involved time machine automatically installing all older versions of my applications. The man was insane, but very sure about his incorrect information. Made a real hash of my machine. May take weeks to find and repair all of the damage he did. Support isn't supposed to work this way.