1 Reply Latest reply on Jun 18, 2014 9:15 PM by Mylenium

    30 days Free Trial After Effects Error

    Kuma1201

      Hi,

       

      I just installed the 30 days trial for after effects CC, however when I start the program the error message would show up and the program closes when I click OK. The message that pop-up is the following:

      After Effects warmning: The following plugins have failed to load. Please reinstall there plugins:

      Capture.PNG   

      I could not find to reinstall this particular file anywhere on Adobe plugin site, I have done some research but there are not a good answer to fix this problem.

      Can someone tell me what I need to do to fix this issue? Do I need to uninstall the After Effects(Not really sure if it is a possibility) and reinstall the whole program?

       

      Thank you for your help.