I decided to try out the creative cloud today, and signed up I have had Lightroom and that works fine still. When I try to open up Photoshop CC 2014, the splash screen loads up and I get about 1 second of Photoshop before it just closes. It has never opened up for me. I have tried:
1) Signing out/in of the Creative Cloud app
2) Uninstalling/Re-installing and rebooting
3) Holding shift, Alt, Ctrl when launching to reset the preferences.
4) Running in administrator mode
I have a win7 64 bit OS, GeForce 560Ti, Intel i5-3570K CPU
Windows and the graphics drivers are all up to date. I looked at the event viewer, but I am not sure what I am looking at or what to share.
Help?
Hi,
Please rename SLCache to SLCache_old from these location to fix the issue.
Windows 64: C:\Program Files (x86)\Common Files\Adobe
Once done launch Photoshop.
Let us know how t goes.
-Pragya
ok - After renaming the folder:
Sign-in required window popped up.
This window also said "Terms and conditions for trial software"
Is this trial software??
Signed in, got a 'thank you, Adobe Photoshop CC will now be licensed for (my email)"
And it opened up fine. Thank you very much for the speedy reply. I'd buy you a beer if I could.