Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
Chat Now button near the bottom for Activation and Deactivation problems may help
Same issue here as well. I'm waiting to chat with support.
That seemed to work. Thanks!
It didn't. I tried removing the opm.db fle, but it won't let me.
Get this. Because it's open in Creative Cloud.
In Windows you can Right click the icon in the system tray and unload it. Also make sure all the Adobe apps are closed. That should closed the file and allow you to either rename it or delete it, I renamed mine. I'm not sure on the Mac but if you can get an application list you can kill the app.
It wouldn't unload even after I restarted my system.
So I uninstalled it and downloaded the latest version.
I probably should have just done that in the first place.
Everything's fine now.