8 Replies Latest reply on Nov 6, 2014 7:01 AM by agprint

    Unable to install Photoshop I get an error that says FATAL


      I keep getting this error while downloading Photoshop. It stops at 42% and says:

      FATAL: Payload 'Microsoft Visual C++ 2008 Redistributable Package (x64) {9B78FAB0-AC6B-11E0-8EF3-00215AEA26C9}' information not found in Media_db.