3 Replies Latest reply on Jun 19, 2014 7:29 AM by Rajashree Bhattacharya

    i have the 12month membership with creative cloud, bought this in january and now its saying my free trial is up and my plan says i have the free membership... what do i do?

    carly stones

      i bought the 12 month membership from pc world in january i have been using this fine up until yesterday... now when i try to open photoshop the adobe icon comes up and says your trial as ended.... when logging into my adobe account under plans it says 'free membership' so it as if i have never used this 12 month membership.. so does anyone no how i can set this up.. as i am desperate to use photoshop for work.

       

      Thanks

       

      Carly Stones