0 Replies Latest reply on Jun 19, 2014 5:03 AM by Johnny4B

    Creative Cloud Issue

    Johnny4B

      Hi,

       

      Got an email this morning to update to latest version of CC ...

       

      So tried to update to the new PS, this is all I keep getting

       

      Gyazo - db8282c78ce704cf8dab9b01faf3f726.png

       

      Thought to myself, the Adobe live support will help out, no, not so!

       

      When I try to contact or figure out how to chat with live support, I am prompted to chose what product, I choose CC and low and behold, I get this screen

       

      Gyazo - a88894684d09b9e1975689c4b73132e7.png

       

      So, what do I do, I cant download anything, keeps saying "your product is downloading" but nowt happens, and well live support seems to have vanished

       

      Regards,

       

      John