2 Replies Latest reply: Aug 12, 2014 5:33 AM by error code 82

Creative Cloud Set-up error 42

bitm07 Jun 19, 2014 5:56 AM

When attempting to download the Photoshop CC trial, I am encountering the following error shortly after running the CreativeCloudSet-Up.exe

We've encountered the following issues

Installer was unable to access a critical file/directory. Please try again (Error Code 42)

Obviously i've tried again, but get the same message

1. Re: Creative Cloud Set-up error 42

bitm07 Jun 19, 2014 6:00 AM (in response to bitm07)

Should have mentioned that it's Windows 7 Home
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2. Re: Creative Cloud Set-up error 42

error code 82 Aug 12, 2014 5:33 AM (in response to bitm07)

Please clear your temp folder {write %temp% in your run utility) and delete the files after that download the creative cloud desktop application from link https://creative.adobe.com/products/creative-cloud and once it is downloaded and installed, install the photoshop trial version. Make sure there is no other same version Photoshop application in your computer.
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