2 Replies Latest reply on Dec 12, 2014 4:43 AM by bob_robertappleton dotcom

    CC programs not downloading with complimentary subscription. And CS6 applications not updating at all. Why is this?

    bob_robertappleton dotcom Level 1

      I have a complimentary subscription to CC and run CS6 Master Collection. The CC apps will not download, and the CS6 apps will not update. I followed the online instructions, checked for bugs and spoke to support on the weekend - who could not help. They suggested speaking directly to Adobe on a weekday. This must be an ongoing issue. Any solutions much appreciated.