When I have content elements disappear when tagging, it has been because the missing element (usually text) is hiding behind another element (like a shaded square). The problem can sometimes be fixed by rearranging things in the Order pane, but the Content pane gives a finer degree of control and I usually go there to make the fix. In my example the shaded square needs to be dragged somewhere before the text in the content order.
I am scratching my head over the Alt text problem. Using the PDF Maker plugin in Word 2010 and 2013, alt text has always carried over to PDF for me. Have you tried adding the alt text to the Description field rather than Title? If so, have you checked that both Acrobat and Word are both updated to the current release?
Hope this helps.
a 'C' student
HI 'C' student!
Thanks for the info. I will give the Content pane a try.
I think my Word 2013 might have a bug. When i enter text into either the 'title' field or the 'description' field, the text does not move over or wrap around so that i can fully see what i've entered. i wonder if this is impacting the carry-over into the pdf file?
the company I work for does not 'officially' support this version of Word, as i am an 'early adoptor' of this version. until the rest of the company moves to this version, i'm kinda on my own. i am going to see who i can speak with to see about getting an update, though. maybe that will fix the problem.
one more question...what's the process i follow when fixing the image/caption/callout issue?...do i tag the whole group as a figure/caption?...or just figure? and then after that go to the content pane to fix any text that disappears?
If I understand the situation correctly, I would use one figure tag.