Hello, This has been happening to me since the regular Edge Animate CC. Whenever I try to start the program it simply tells me that I am missing d3dx9_43.dll. I tried installing the latest directx 9.0 from june2010 and I even took the seperate dll from it and tried copying it into my edge animate's directory and its still giving me this error. I also tried to run as administrator and it did not help at all. My operating system is Windows 7 Ultimate 64 bit
DirectX should be installed as part of the Edge Animate Installation on any windows system. Did you get any error during your installation?
Can you share the install logs from:
1)C:\Program Files (x86)\Common Files\Adobe\Installers
Also can you follow the below steps and check if this works:
2) Install DirectX from the below link
3)Restart your PC
4)Install Animate CC 2014
5)Save the install logs from the above mentioned location
6)Check if animate launches and report back with the logs if you still see the error.