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1. Re: Adobe Send Pricing??
bob.treitman Jun 23, 2014 6:16 AM (in response to Val Tudor)The US pricing for Adobe Send is $1.67/month, billed annually at $19.99/year. This is what SendNow's pricing was. Are you being charged more than $19.99 annually?
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2. Re: Adobe Send Pricing??
Sara.Forsberg Jun 24, 2014 3:09 PM (in response to Val Tudor)Hi Val,
I looked at your account, and saw that you had subscribed to Adobe SendNow back in 2012, under a different pricing structure. Since Adobe Send was released in May, I've asked that you be refunded for the last three months of your Adobe SendNow account. You should see that refund on your credit card account within the next 4-5 days. Please feel free to sign up for Adobe Send now at the lower rate.
Best,
Sara
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3. Re: Adobe Send Pricing??
Val Tudor Jun 24, 2014 3:12 PM (in response to Sara.Forsberg)Thank you!! I have received a cancellation note of the sendnow account and I have renewed with the lower rate.
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4. Re: Adobe Send Pricing??
Sara.Forsberg Jun 24, 2014 5:18 PM (in response to Val Tudor)Hi Val,
You're very welcome. Thanks for bringing that to our attention so we could take care of it for you.
Enjoy the rest of your day,
Sara -
5. Re: Adobe Send Pricing??
Pat_SMC Jul 22, 2014 12:42 PM (in response to Val Tudor)Hi,
I'm also currently still subscribed to the older SendNow plan and I'm charged $99.95/year. My subscription was just renewed on June, 25th before I realized that the plans were about to switch and the price about to change.
Is there any way I can cancel my current subscription and subscribe to the new plan for $19.95/year?
Thanks!
Pat
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6. Re: Adobe Send Pricing??
Sara.Forsberg Jul 22, 2014 2:06 PM (in response to Pat_SMC)Hi Pat,
I think you should be able to do that. Please contact Adobe Customer Support via chat, and and agent should be able to take care of that for you. Here is the contact information: http://helpx.adobe.com/contact.html?step=ACOM_membership-account-payment_stillNeedHelp
Best,
Sara


