1 Reply Latest reply on Jun 25, 2014 11:41 AM by OD Support

    ADE does not open when trying to download ebook

    marleneiriggs

      I have tried everything I know to try. I have used ADE for years and have not had any problems downloading ebooks from the library, until recently. I had downloaded the trial version of Adobe Photoshop CC and decided not to purchase the version at the end of the trial. I uninstalled the program and I think I mistakenly deleted some other files that may have been associated with ADE. Now, when I try to download an ebook from the library, it tries to open the file in Overdrive. I have gone to default programs to try to change the default program for ascm files, but ADE won't ever show up in the box...even though I browse for it and click on it...I was actually successful with getting one ebook in ADE, but I can't seem to make it happen again Any help that can be provided would be greatly appreciated. I even tried downloading version 3.0 but it still doesn't work.