4 Replies Latest reply on Jun 21, 2014 5:43 PM by tyberiousDuctor

    Downloaded AVG protection and it cleaned my computer, now whenever i try to start photoshop it says that there is a problem with the licensing of the product and gives me an error code 213:11

    tyberiousDuctor

      Exactly as it says above. The computer was given to me as a gift, and the person who gave it to me had already bought photoshop and put it on for me. Photoshop was working perfectly before AVG did the computer scan, and now every time i try to use it a window comes up instead that says "A problem has occurred with the licensing of this product. Restart your computer and re-launch the product. If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen. Error: 213:11"