2 Replies Latest reply: Nov 26, 2014 10:25 AM by dad of max RSS

    Installer rejects my serial number

    donotis Community Member

      I have a full version of Acrobat 9, that is the disk and the serial number from the My products and services page.  To capture the ID, I am doing copy/paste from Adobe, to remove my fat fingers from the equation.  The installer tells me I have an invalid serial number. What's next?