3 Replies Latest reply on Jun 23, 2014 11:22 PM by Ashutosh.Nigam

    cant't update camera raw 8.5

    Hanmilk


      I can't update latest 8.5 version of Camera Raw in photoshop plug-in.
      I aleary try reinstall after use official cleaner tool but can't solve this problem yet.
      appearing error message is U44M1P34, and i have found this massage that

      "06/22/14 01:36:25:340 | [FATAL] |  | OOBE | DE |  |  |  | 9916 | Payload 'Photoshop Camera Raw 8_8.4_AdobeCameraRaw8.0All 8.0.0.15 {A5CAC7E9-36F6-49A1-A58E-A1A770EAA595}' information not found in Media_db. 06/22/14 01:36:25:341 | [INFO] |  | OOBE | DE |  |  |  | 9916 | :: END TIMER :: [Total Timer] took 6018.97 milliseconds (6.01897 seconds) DTR = 9.96848 KBPS (0.00973485 MBPS) 06/22/14 01:36:26:341 | [INFO] |  | OOBE | DE |  |  |  | 9916 | -------------------------------------- Summary -------------------------------------- 06/22/14 01:36:26:341 | [INFO] |  | OOBE | DE |  |  |  | 9916 |  - 1 fatal error(s), 0 error(s)  06/22/14 01:36:26:341 | [INFO] |  | OOBE | DE |  |  |  | 9916 | Win OS version: 6.1.1.0 64 bit Type: 1 06/22/14 01:36:26:341 | [INFO] |  | OOBE | DE |  |  |  | 9916 |  06/22/14 01:36:26:341 | [INFO] |  | OOBE | DE |  |  |  | 9916 | FATAL: Payload 'Photoshop Camera Raw 8_8.4_AdobeCameraRaw8.0All 8.0.0.15 {A5CAC7E9-36F6-49A1-A58E-A1A770EAA595}' information not found in Media_db. 06/22/14 01:36:26:341 | [INFO] |  | OOBE | DE |  |  |  | 9916 |  06/22/14 01:36:26:341 | [INFO] |  | OOBE | DE |  |  |  | 9916 | Please search the above error string(s) to find when the error occurred. 06/22/14 01:36:26:341 | [INFO] |  | OOBE | DE |  |  |  | 9916 | These errors resulted in installer Exit Code mentioned below."
      in installer log file. how can fix this?