1 2 3 Previous Next 104 Replies Latest reply on Jun 20, 2016 7:03 PM by deach5

    Illustrator cc 2014 grid snap problem

    dannylelieveld Level 1

      Since Updating to the whole cc2014 suite last week, grid snapping in Illustrator has been terrible. Literally Nothing really snaps to the grid.


      Does anyone share this problem? Anyone has a solution to this?

       

      And Yes, i've turned off 'align to pixel grid'.

       

      I'm working on a mac with OSX 10.9.3 running.

       

      Thanks in advance!

        • 1. Re: Illustrator cc 2014 grid snap problem
          GrapixRoyale Level 1

          I've experienced the very same problem. Snap to grid works only on creating new shape. After that, I cannot resize shape using Selection Tool and snap it to the grid. None of changes I've made in settings actually works. It's crucial feature and without this my workflow is ruined. I'm working on PC with Windows 8.1.

          • 2. Re: Illustrator cc 2014 grid snap problem
            Larry G. Schneider Adobe Community Professional & MVP

            Did you also turn off the New Objects Align to Pixel Grid in the Transform flyout?

            • 3. Re: Illustrator cc 2014 grid snap problem
              louiesolomon Level 1

              Yep, I have the same problem.

               

              If "align to pixel grid" is on from the transform window, the object will snap to the grid, but the object boundaries are not, so width and height are never whole numbers.

              • 4. Re: Illustrator cc 2014 grid snap problem
                Larry G. Schneider Adobe Community Professional & MVP

                Do you (in Preferences) have Use Preview Bounds checked?

                • 5. Re: Illustrator cc 2014 grid snap problem
                  louiesolomon Level 1

                  When I turn on Use Preview Bounds, the width / height are now right, but the actual preview bounds don't align to the shape. The shape size preview that appears when you drag the shape are not whole numbers either, even if Align To Pixel Grid is on.  See screenshots attached.

                  Screen Shot 2014-06-27 at 11.29.22 AM.png

                  Screen Shot 2014-06-27 at 11.27.30 AM.png

                  • 6. Re: Illustrator cc 2014 grid snap problem
                    kyunlin Level 1

                    I have the same problem. Object doesn't snap to grid when re-sizing. Or when moving (with selection tool) either. I've tried all the other suggested options: New Objects Align to Pixel Grid, Align to pixel grid, Bounding box on (from View menu) and Preview bounding box. None of these works for me. OK I wasn't working in pixels but it shouldn't matter what I work in.

                     

                    Went back to CS6 but with the update, Adobe have messed it up as well.

                     

                    I am at a loss for words why they would change this function and render it useless (it seems).

                     

                    ADOBE, CAN WE HAVE THE OLD FUNCTION BACK PLEASE.

                    • 7. Re: Illustrator cc 2014 grid snap problem
                      Dhirendra Mohan Adobe Employee

                      Hello danny,

                       

                      Could you please share a screenshots/recording showing the exact problem of snapping? It might be a different problem than the live rectangles behaviour with the Align to Pixel Grid which others in the thread are discussing.

                       

                      It looks like some of the users are having problems with live rectangles not getting aligned to the pixel grid. This is a behaviour of live rectangles since Align to Pixel Grid (ATPG) breaks a live shape and hence needs be unchecked. To get rid of the given behaviour (ATPG getting unchecked/turned OFF on editing a live rectangle), users can simply expand a live shape via Object>Shape> Expand Rectangle and then continue doing their normal work by turning ON ATPG for those normal rectangles.

                       

                      Please let us know your feedback. Appreciate your help!

                       

                      Regards,

                      Dhirendra

                      • 8. Re: Illustrator cc 2014 grid snap problem
                        kyunlin Level 1

                        Hi Dhirendra,

                        (I'm not Danny but I assume you are directing the email to me.)

                         

                        When I say it's not snapping to grid, I mean I don't get the little magnetic pulls that snap the edges to one of the gridlines, as Illustrator used to do. I tried your suggested method but I'm still not getting the snapping action – the shape just slides smoothly along the grid.

                         

                        I attach some screenshots which show:

                        1) the rectangle not 'snapping' to any lines as I m creating the shape (by dragging on one corner)

                        2) with ON ATPG off – doing Object>Shape>Expand and then moving or expanding the shape 

                        3) with ON ATPG on – doing Object>Shape>Expand and then moving or expanding the shape 

                         

                        I don't get a snapping action with any of these. You can see as the X & Y values are not whole numbers.

                         

                        I tried it with an ellipse and again there is no snapping going on (with ON ATPG off) when I create it or when I move it around.

                         

                        SNAP TO GRID just doesn't seem to work on any shape in my Illustrator CC 2014 or the updated CS6. I know I'm not dreaming because i went back to CS4 and the snapping action is working there.

                         

                        If SNAP TO GRID is working for you, please tell me what you are doing and with what shape.

                         

                        I am running MAC OSX Mavericks.

                         

                        Thanks.

                         

                        Kyun

                         

                         

                        >

                        • 9. Re: Illustrator cc 2014 grid snap problem
                          kyunlin Level 1

                          I'm sorry. I got confused and replied to an email directed to Danny.

                           

                          Anyway, for what it's worth, I have shared my problem. Here are the screenshots

                           

                          1)

                          Screen Shot 2014-07-04 at 13.56.26.png

                           

                          2)

                          Screen Shot 2014-07-04 at 13.56.26.png

                           

                          3)

                          Screen Shot 2014-07-04 at 14.03.53.png

                          • 10. Re: Illustrator cc 2014 grid snap problem
                            Dhirendra Mohan Adobe Employee

                            Hello Kyunlin,

                             

                            Will it be possible for you to join the connect session (Adobe Connect Login)? I would be available for next 2 hours. I would like to see the problem here.

                             

                            Regards,

                            Dhirendra

                            • 11. Re: Illustrator cc 2014 grid snap problem
                              BlackhawkNorth Level 1

                              This is a nightmare......  one of the best functions (STPG) in setting up user templates has effectively been rendered useless.....  big fail that needs sorting asap....

                              • 12. Re: Illustrator cc 2014 grid snap problem
                                thesergie Level 1

                                I'm having the same exact issue. Before I upgraded to Illustrator CC 2014 I was using Illustrator CS6 and resizing a rectangle that's *off* the pixel grid would snap it to the pixel grid correctly. The snapping to pixel grid is the main reason I use Illustrator for web UI design. There were some bugs in CS6, like if the artboard was not snapped to the pixel grid then all the elements on the page would be off the pixel grid at the same distance that the artboard was off. That was an easy fix - just realign the artboard to the pixel grid and all the rectangle objects would snap to the grid when resized. But with Illustrator CC 2014 nothing snaps to the pixel grid.

                                 

                                HOW TO REPRODUCE:

                                1. Create a new document.
                                2. Go to Pixel Preview.
                                3. Zoom in to pixel level.
                                4. Drag a rectangle on the screen.
                                5. As you can see - IT IS snapped to the pixel grid (it happens only on creation).
                                6. Grab the free transform anchor point and drag it up and to the right.
                                7. As you can see - IT IS NOT snapped to the pixel grid.
                                8. Try to drag the corner to free transform it to snap to the pixel grid. It doesn't work.
                                9. Try to snap it to the pixel grid - it doesn't snap.
                                10. Try to snap it to the pixel grid - it doesn't snap.
                                11. ...
                                12. Profit? No.

                                 

                                SCREENCAST:

                                http://quick.as/y0rwhymv

                                 

                                GIF:

                                As you can see it's very hard to snap to pixel. And even when it looks like it snaps, it actually is not on the pixel grid line.

                                cc2014_bug.gif

                                cc2014_bug.gif

                                 

                                IMAGES:

                                Dragging new rectangle:

                                1create.png

                                1create.png

                                Resize it using free transform - gets off the pixel grid.

                                2drag.png

                                2drag.png

                                Continue to try to snap it back to the pixel grid using the transform tool, but still doesn't work:

                                3drag.png

                                3drag.png

                                Rinse and repeat. Still really bad. Snapping to pixel doesn't work anymore!

                                4drag-but-nothing.png

                                4drag-but-nothing.png

                                As you can see there is no way of snapping a rectangle back to the pixel grid!! Here are my settings:

                                5settings.png

                                5settings.png

                                 

                                 

                                 

                                Illustrator team - PLEASE FIX THIS BUG! I love using Illustrator for web design and UI mockups, but this bug makes it almost useless. There's no way to create pixel perfect designs with this bug. I hope all the information I provided above helps pinpoint the bug. Thanks!

                                • 13. Re: Illustrator cc 2014 grid snap problem
                                  Monika Gause Adobe Community Professional & MVP

                                  It's not a bug.

                                   

                                  New rectangles are always live rectangles. Live rectangles cannot be aligned to the pixel grid because it would break them.

                                  What you need to do is convert your live rectangles to paths (using the command in Object > Shape) and then align them to the pixel grid (by checking the option in the transform panel). You can do this for all of them at once.

                                  • 14. Re: Illustrator cc 2014 grid snap problem
                                    thesergie Level 1

                                    Oh got it! So now when I create a rectangle on the canvas, it's this new "Live Rectangle" instead of a normal rectangle that I came to love. Hmm okay that's good to know. I was wondering what was with all those fancy new anchor boxes.

                                     

                                    Is there a way for me to turn off this "Live Rectangle" feature for new rectangles? It's more cumbersome to have to do a Object > Shape > Expand Rectangle operation for every new rectangle I add. Feels odd to force every user to fit to this workflow, specifically those that use AI for web design. If there's no easy way, maybe there's a shortcut to expand the rectangle? Or a script that will run when i add a new rectangle? I would appreciate any suggestions. Thanks.

                                    • 15. Re: Illustrator cc 2014 grid snap problem
                                      PXC Level 2

                                      same question here: how to turn off the ‘live rectangle’ by default?

                                      This is really annoying when you have to do it each time for each object when you work with grids. As for me the fact that ‘Live rectangles cannot be aligned to the pixel grid because it would break them’ is a HUUUUUUGE BUUUUUG!

                                      This a nightmare!!!!!!!!!!!!!!!!!!!!

                                      • 16. Re: Illustrator cc 2014 grid snap problem
                                        louiesolomon Level 1

                                        Haven't there been live rectangles since Illustrator CC (2013)?

                                         

                                        CC 2013 didn't have the transform window properties, but you could still change the corner radius or type using the direct selection tool.  What features of the new Live Rectangle tool make it unable to snap to the pixel grid?

                                        • 17. Re: Illustrator cc 2014 grid snap problem
                                          Monika Gause Adobe Community Professional & MVP

                                          louiesolomon wrote:

                                           

                                          Haven't there been live rectangles since Illustrator CC (2013)?

                                          No. The previous version had live corners.

                                           

                                          In case you didn't notice: once you apply live corners to a rectangle, "align to pixel grid" will be turned off automatically.

                                          • 18. Re: Illustrator cc 2014 grid snap problem
                                            dannylelieveld Level 1

                                            First of all, I would like to thank everyone for reacting. This has been a great help already.

                                             

                                            My problem is not the align to pixel grid problem. It was the first thing I checked myself (which didn't fix the problem).

                                             

                                            It is, however, the live rectangle 'problem' or 'bug' or whatever. So in some way I got the help I wanted already, which is nice.

                                             

                                            It a shame that live rectangles don't snap in 'live rectangle mode', and that it's an 'always on' function. I need proper grid snapping way more than half-fancy corner options that are included in the vectorscribe plugin I was using anyway.

                                             

                                            I still hope someone finds a workaround, how to turn the live rectangles off (and I don't mean the 'expand' trick Monika pitched earlier. It's nice, but cumbersome when working with tons or rectangles in grids).

                                            • 19. Re: Illustrator cc 2014 grid snap problem
                                              BlackhawkNorth Level 1

                                              This is another example of trying to come up with smart little adjustments that aren't really needed but look sexy.  By all means Adobe feel free to add such nonsense functionality but please do not lock everyone out of previously existing functionality - it really, really annoys people and shows a real lack of understanding that when your established customers use your products for a purpose they do not appreciate it when you make such arbitrary decisions - big fail, please sort it out. 

                                              • 20. Re: Illustrator cc 2014 grid snap problem
                                                kyunlin Level 1

                                                Dhirendra,

                                                I'm sorry but your reply did not appear on my email and I was unaware that you had contacted me. I would love to accept your invitation to join Adobe Connect Login. Please let me know when you are next logged in.

                                                By the way I am based in the UK, so I am on a different time zone to the US.

                                                Thanks.

                                                 

                                                --------------------------------

                                                Monika,

                                                I'm sorry but what you said does not work for me. (I think it's the same thing that Dhirendra said and which I tried)

                                                1) Draw rectangle

                                                2) Object/Shape/Expand Rectangle

                                                3) Check 'Align to Pixel grid'

                                                4) View/Snap to Grid

                                                5) Move rectangle around but it's NOT snapping to grid

                                                 

                                                I'm sorry but it just DOES NOT SNAP to grid.

                                                 

                                                Next I drew an ellipse. That's not a live rectangle. Well, that DOES NOT SNAP to grid either.

                                                 

                                                Other people seem to have got the snapping to grid working when they expanded the rectangles but not me.

                                                • 21. Re: Illustrator cc 2014 grid snap problem
                                                  kyunlin Level 1

                                                  Ah, I now realise why Snap to grid wasn't working for me. I think it's because I had 'Align New Object to Pixel Grid' checked (from the flyout of the Transform window) when I created the rectangle and the ellipse.  (At least, that's what I think. I'm sure I didn't have it checked when I first fired up CC2014 and it wasn't snapping to grid then. Maybe one has to open and close Illustrator 20 times before this functionality is working). When this is unchecked, Snapping to grid does work for the ellipse. And for the rectangle, it works after Object>Shape>Expand.


                                                  That's the good news.


                                                  The bad news is I'm now totally confused as to what 'Align to Pixel grid' actually does if I have to leave it unchecked to have my objects snapping to grid.

                                                   

                                                  And there are some weird things happening when I check it. E.g. after I change a rectangle to a 'dead' rectangle (Object>Shape>Expand) vs live rectangle, and I then go and check the 'Align to Pixel Grid' box, the dimensions of the rectangle changes. I had a 10x10mm square and after I check the ATPG box, the dimensions changed to something like 10.283W x 9.872H. And of course, it doesn't snap to the grid anymore. ?????????

                                                   

                                                  And if I had 'Align New Object to Pixel Grid' checked when I create a circle, the left and right arrows do not move it by 1 grid box. In my case, one move right should be 1mm but it moved by 1.411mm. ??????????

                                                   

                                                  All this is really frustrating, not to mention that I, and other folks, have had to spend so much time just getting the STG basic functionality to work. Surely, surely clear instructions about how you can get this new live rectangle to snap to grid should have been part of the roll-out.

                                                  • 23. Re: Illustrator cc 2014 grid snap problem
                                                    BlackhawkNorth Level 1

                                                    Thanx pxc - I take no pleasure in venting my frustrations - but this is software upgrade 101 stuff and not worthy of Adobe!!

                                                    • 24. Re: Illustrator cc 2014 grid snap problem
                                                      jchandler3 Level 1

                                                      This needs fixed immediately... My head has been on the verge of exploding for days now until I discovered this thread and the Live Rectangle "feature". What a nightmare...

                                                      • 25. Re: Illustrator cc 2014 grid snap problem
                                                        Alejo Rojas Level 1

                                                        My problem goes further. I cannot snap anything correctly, my only method is to zoom to maximum, and sometimes need to use outline preview to by eye. Is very annoying to have to snap 3 or 4 times corners, lines, objects, etc. I guess this is bug. All starts with Creative Cloud updates.

                                                        • 26. Re: Illustrator cc 2014 grid snap problem
                                                          alistairchisholm Level 1

                                                          This massively impedes any type of workflow for laying designs out with Illustrator's grid. How can anyone try to defend it? It's clear to see that this is a bug.

                                                           

                                                          At the very least, we need a way of disabling live rectangles as default for new shapes.

                                                           

                                                          Ideally, Live rectangles would just snap to grid correctly but I understand that it might not be an easy fix, for whatever mathematical complication that is occurring.

                                                           

                                                          I really hope some smart guys at Adobe see this as a critical bug and are able fix this.

                                                          • 27. Re: Illustrator cc 2014 grid snap problem
                                                            itsclockwork Level 1

                                                            Object > Shape > Convert to Rectangle

                                                            Converting the rectangle (which is apparently now a "live rectangle" by default) resolved the snapping issues for me.

                                                             

                                                            My Adobe friends, I now have to do 3-4 extra steps to make a rectangle behave the way I need it to (snap to grid). If live rectangles are incapable of snapping, then I don't want to use them by default. I'd strongly prefer a primitive rectangle and convert them to a live rectangle for the scenarios when I find that feature more important than snapping which… is probably never.

                                                            • 28. Re: Illustrator cc 2014 grid snap problem
                                                              webflowapp Level 1

                                                              I agree. I'd rather have the "normal" rectangle by default and the special rectangle as a separate feature.

                                                              • 29. Re: Illustrator cc 2014 grid snap problem
                                                                metrication Level 1

                                                                Agreed, please give us a way to turn off live rectangles by default. This is intensely annoying and totally counterintuitive.

                                                                • 30. Re: Illustrator cc 2014 grid snap problem
                                                                  Fossa84 Level 1

                                                                  I am having also huge problems with the snap since the 2014 update.

                                                                  Nothing reliably snaps to anything with the live rectangle. It is very inaccurate whether using smart guides, snap to grid or snap to pixel grid.


                                                                  Could someone please explain if there is a reason WHY the live rectangle would "break" if it would snap to the pixel grid or to any other grid or guide for that matter.
                                                                  The live rectangle is probably a neat feature but it's all spoiled if it's behaviour is totally random.

                                                                  • 31. Re: Illustrator cc 2014 grid snap problem
                                                                    alistairchisholm Level 1

                                                                    Well said Fossa84. I would also really like to hear an official explanation on this case from Adobe.

                                                                    • 32. Re: Illustrator cc 2014 grid snap problem
                                                                      Joonapuu Level 1

                                                                      Same problem here. Really REALLY frustrating. Most of my work needs to be done in exact measurements, this just makes Illustrator useless to me..

                                                                       

                                                                      Are there any good alternative applications for vector drawing? I'm not holding my breath that Adobe will fix this anytime soon, they seem to be living in some weird bubble by them selves after they moved everything to cloud and started charging every month for these beta versions of the software. I am not a happy customer.

                                                                      • 33. Re: Illustrator cc 2014 grid snap problem
                                                                        itsclockwork Level 1

                                                                        Two of my coworkers have switched to Sketch by Bohemian Coding. It looks like a solid app. I'm holding out a little longer; wish me luck.

                                                                        • 34. Re: Illustrator cc 2014 grid snap problem
                                                                          Fossa84 Level 1

                                                                          Moro Joona!

                                                                           

                                                                          But note that you can turn the "live rectangle" to a regular shape from the object menu.
                                                                          I think illustrator is great (for illustration purposes at least) but i cannot understand some of these bugs.
                                                                          I'm also considering Sketch for UI design purposes.

                                                                          • 35. Re: Illustrator cc 2014 grid snap problem
                                                                            dpidan Level 1

                                                                            Same issue here - can not snap to pixel any longer. I use Illustrator for web UI design, so this is a deal-breaker! Adding another step (converting from live object) to align/snap to pixel or grid like it did before CC 2014 should not be required. Hopefully Adobe hears the community and addresses the pixel snapping issue soon!

                                                                            • 36. Re: Illustrator cc 2014 grid snap problem
                                                                              Joonapuu Level 1

                                                                              Moi Fossa

                                                                               

                                                                              Turning object into a regular shape is what I'm doing now, but it's just annoying extra step you have to do every single time.

                                                                              Sketch seems like a good program for UI design, I might look into that, but I still need something for logo design.

                                                                               

                                                                              Btw, I'm not sure if Adobe actually reads these forums too much, just look at this popular thread, it's like talking to a tree: What about responsive Prosite?

                                                                              • 37. Re: Illustrator cc 2014 grid snap problem
                                                                                webflowapp Level 1

                                                                                itsclockwork wrote:

                                                                                 

                                                                                Two of my coworkers have switched to Sketch by Bohemian Coding. It looks like a solid app. I'm holding out a little longer; wish me luck.

                                                                                Illustrator is much faster and more reliable than Sketch for any type of designing (including UI design). Just watch this video: Adobe Illustrator vs Sketch performance - YouTube  The issue we're discussing in this thread is really annoying but saying you'll use a different tool won't convince the Adobe devs to work harder to solve this problem IMO. I'm sure they're really busy trying to find a good solution that will make everyone happy.

                                                                                • 38. Re: Illustrator cc 2014 grid snap problem
                                                                                  louiesolomon Level 1

                                                                                  webflowapp wrote:

                                                                                   

                                                                                  itsclockwork wrote:

                                                                                   

                                                                                  Two of my coworkers have switched to Sketch by Bohemian Coding. It looks like a solid app. I'm holding out a little longer; wish me luck.

                                                                                  Illustrator is much faster and more reliable than Sketch for any type of designing (including UI design). Just watch this video: Adobe Illustrator vs Sketch performance - YouTube  The issue we're discussing in this thread is really annoying but saying you'll use a different tool won't convince the Adobe devs to work harder to solve this problem IMO. I'm sure they're really busy trying to find a good solution that will make everyone happy.

                                                                                   

                                                                                  itsclockwork is suggesting software that doesn't have the particular issue that this thread is about.  It has its own set of issues for sure, but it does manage to snap to the pixel grid. For the majority of us who aren't drawing thousands of circles on the screen trying to make the app crash, Sketch works great.

                                                                                  • 39. Re: Illustrator cc 2014 grid snap problem
                                                                                    Fossa84 Level 1

                                                                                    You do have a legit point there. And actually i really do love illustrator, but it has its weaknesses too.
                                                                                    But i gotta admit, that having tried some other software, whether for illustration, layout or prototyping, illustrator still is the most fluent and reliable. IMO

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