2 Replies Latest reply on Jun 23, 2014 10:37 AM by JasonCerezo

    InDesign CC 2014 not opening. Tried many things.

    JasonCerezo Level 1

      I downloaded ID CC2014 but can't get it to open. Here's the basic lowdown:

       

      MacBook Pro 16GB RAM 2.3 GHz i7 (Late 2013)

      Running Mavericks

       

      When I try to launch ID, I get the following error:

      "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign."

       

      I went through quite a few forums, but have been unable to find the source of my issue. The one thing that I find most odd is that there aren't ANY folders for this version of ID in my preferences folder. I have them for versions I've run in the past, but not this version. Some of the solutions I've seen involve deleting the preferences folders, but they're not there to begin with!

       

      I can get the app to open if I log in as a guest, but not under my primary user. Photoshop CC2014 and Illustrator CC2014 work fine and have preferences folders installed.

       

      Suggestions? Ideas?