2 Replies Latest reply on Jun 24, 2014 8:16 AM by dtderong

    CC 2014 update extraction error on Mac

    dtderong

      When attempting to update to CC 2014 on Mac OS 10.9.3, I'm repeatedly met with "Update Failed: Unable to extract the downloaded files. Press Retry to download again. (U44M1I210)."

       

      Strange enough, Adobe Media Encoder and Adobe After Effects updated to their 2014 versions no problem, but this broke the dynamic link to Premiere. (Another hassle to deal with throughout the work day until Premiere is updated)

       

      Adobe Illustrator stalled at 42% for 3 hours, so I quit the Creative Cloud manager and tried again. Continuously met with the same extraction error message.

       

      Any resolutions out there? Restarting the computer and repairing permissions has not yielded any change.