6 Replies Latest reply: Oct 20, 2014 11:37 AM by RémiBurah RSS

    Green frames when exporting from CC 2014

    teemurri Community Member

      Hello. I just updateted to the newest edition of premiere pro(aswell as all the other CC software i have installed which includes phoshop,speedgrade,audition,ame, and after effects). So the versions of the software are the very latest.

      My computer is late2013 macbook pro with nvidia graphics card, and i have all the system updates installed, nothing special going on.

       

      Heres the issue:

       

      When exporting the project, i get random green frames, full green frames. Complitely randomly, no pattern whatsoever.

      My workflow have been this: Footage shot with two Sony cameras and i have encoded all the materials to mxf format with one step earlier AME version. I started the project with one step earlier premiere, and i have already done 19 out of 23 sequences that project contains, no problem at all with earlier version of ame&premiere. Now i updated to the latest 2014 cc and these green frames started to pop out randomly. I have not used any plugins or effects, only premieres own threeway colorcorrector and bightness&contrast. Parts of the clip have transparent black video as textbackground with crop effect applied and basic textlayer from premieres own text editor. I have exported few grpahics from aftereffects (both the lates and the one step earlier version) to proress 4444 format as RGP+alpha. And im exporting with using youtube SD widescreen 360p settings, nothing changed. Again, everything worked perfectly before update.

       

      things i have tried sofar:

      delete caches both manually and from each software

      normal boot

      pram reset

      safeboot

      update check

      export XML from 2014 cc and import to earlier premiere -> no luck, things got messed up somehow

      made a copy of both project files, i compared and changed some version number from 27 -> 26 so i could open the project in earlier premiere -> no luck (this worked back in cs6 time when i had to import cs6 project to cs5.5)

       

      Kinda running out of time, so rest of the night im going to spend re-editing those sequences i have done today with newer version of premiere. Will adobe pay for me for these extra hours, i think my client wont approve one extraediting day(night becaus of the schedule, these must be ready tomorrow with no green frames) because of software problem?

       

      Ask anything you want, i'm 100% sure this is not user error since everything was fine with one step earlier premiere version. I will copy&paste this to the bugreport too.

       

      Thanks