2 Replies Latest reply on Jun 24, 2014 11:56 PM by Alesclandre

    impossible to replace After Effects 12.2 prefs.txt

    Alesclandre Level 1

      Hello,

       

      I have a big problem : I can't save nor reopen any after effects file. It always say that it is impossible to replace the Adobe After Effects 12.2 prefs.txt.

       

      I've tried to delete the prefs.txt file, tried to delete the entire 12.2 folder, tried to repair permissions but nothing happened !...

       

      I'm on Mac OS 10.9.3 and After Effects 12.2.1.5. It seems to have happened since the last update.

       

      Thanks for your help.