error 1

[dianajudith23]

I have tried installing the Creative Cloud for desktop and tells me that there is a problem of installation code: error 1, How do I fix it?

[Jeff A Wright]

Dianajudith23 can you please post a screen shot of the error you are experiencing?  Also which operating system are you using?  You can find more details on how to post a screen shot at FAQ: How do I capture and post a screen shot or video?.

[Andreescu2004]

[Jeff A Wright]

Andreescu2004 if you are receiving Error 1 in the Creative Cloud Desktop application then I would recommend using the steps listed in Error: "Failed to install" | Creative Cloud Desktop to reinstall the Creative Cloud Desktop application.  You are welcome to update this discussion if you have any questions regarding the steps listed within the document.