I think it could be system-specific. I did a very careful comparison some days ago and found the new version a little faster myself. But I'm on the PC side (I have a reasonably powerful PC workstation).
Just because you mentioned specific things, I tested again. I have a really deep, huge test image with lots of groups, layers, colors, etc. that someone prepared as a layer operations torture test. Here's what I found:
- Opening this document, 1.65 GB in size and 8000 x 8000 pixels, took 29.6 seconds in Photoshop CC 14.x and 21.6 seconds in Photoshop CC (2014).
- The time to select a layer is small enough that it's nearly impossible to measure accurately. For example if I select a Curves layer the Properties panel is updated nearly instantly, and the highlight in the Layers panel shows up maybe 0.2 to 0.4 second later (the histogram fills in ever so slightly after). How are you measuring the time to select layers, specifically? Subjectively it seems that Photoshop CC (2014) is slightly more responsive if anything with regard to selecting layers.
- In Photoshop CC 14.x hiding the "white dots" or "black dots" layer groups in my test image takes 1.8 seconds. Showing the same layer takes 2.0 seconds. In Photoshop CC (2014) the timing is consistently 0.2 second less at 1.6 and 1.8 seconds. I measured these operations a lot of times with a 0.2 second resolution stopwatch to make sure I got solid numbers.
- I selected the top layer and created a closed path shape with the Pen Tool. I then zoomed in to 2500% and selected one of the points with the Direct Selection Tool, then used the arrow keys on the keyboard to move it a pixel. It took 0.8 second to update the display in Photoshop CC 14.x, and 0.6 second in Photoshop CC (2014).
- Opening this document, 1.65 GB in size and 8000 x 8000 pixels, took 29.6 seconds in Photoshop CC 14.x and 21.6 seconds in Photoshop CC (2014).
Noel .... thank you for taking the time and doing some tests! Wow ... I really WISH my Photoshop was running like yours, but I guess this could be a Mac-only issue?
Dunno, but I only have a 250MB file (with lots of layers) opened up in both PSCC and PSCC 2014 on my Macbook Pro right now. Clicking through & hiding layers is taking up to a full second maybe 1.5 seconds for the layer to refresh on PSCC 2014. Going to the PSCC version (with the same file open) it's very snappy to click through & hide layers ... way less than a second. I've double-checked the performance settings in BOTH versions and they are exactly the same ... no difference.
If Photoshop CC is still working fast, and Photoshop CC 2014 is working slow, I know it's not my system and MUST be something to do with Adobe. My guess is that the tweaks they did to the Mercury Engine has had a significantly negative impact on my system. It's like the frame rate dropped dropped, so yeah, in other words, the drivers for the video card.
Again, thanks for the tests
Anyway Macbook Pro users out there?
Something to try - not saying it will help, but worth a look... In your Layers panel, click the fly-out menu icon at the top and choose Panel Options.
Try changing Thumbnail Contents to Entire Document, then Quit and restart Photoshop. I'm curious whether that might help. It was a workaround proposed to a performance problem back in Photoshop CS6.
I'm glad someone is feeling the same as I do today!
I was trying to figure out why — all of a sudden — my Photoshop is so unresponsive and lagging. Nothing at all has changed with my system since yesterday other than installing CC 2014. It's so bad, everyone in my office is having the exact same problem. Kinda shocking actually. It feels like I am working on a system that is 10+ years old! My fingers are crossed that Adobe can identify something specific, and provide a fix. Not holding my breath though.
I have the same problem, and simply can not find an explanation or solution. With this configuration, you should not act badly.
Windows 7 Pro 64bit
Gainward GeForce GTX 770 Phantom 4GB
Intel i7 CPU
16 GB of RAM
Do any of you have a sample file that you could post online, and that can be used (along with some specific instructions) to illustrate the problem? I suspect that if Adobe has a file that makes the slowdown obvious and can be used to reliably reproduce it, you have a greater chance of it being resolved.
Thank you for your help! Please wait, i upload a PSD file. I posted here the link.
1 person found this helpful
It's a download link to one of my work. Dropbox - tapeta.zip
Is there much more complex and has multiple layers to work with files, but the new version can not effectively.
The previous (simple CC) version of this document I was able to work without stuttering and tearing. In Photoshop CC 2014 falter the interface, the tools to become slow, slow response to layers; clog the moving objects; clog the zoom and scolling, etc.
Excellent example. I'm sure the Adobe engineers will want to take a look at this image and test it on their Macs.
By the way on my system I could not detect a degradation in performance with your image, just as with my own test image. For example, I tried selecting and moving the Csoport14 group, and was able to move it around with about a 5 frames per second update speed in both Photoshop CC 14.x and Photoshop CC (2014), so this does indeed seem like a system-specific issue.
One other thing you might try... In your Photoshop - Preferences - Performance dialog, have you tried the [ Tall and Thin ] settings preset? It might help in this case, of a very deep document with lots of layers and groups. Make sure to fully Quit and restart Photoshop after any of these preference changes.
Thank you Noel.
I don't know whether it is possible to send to Adobe developers. There is an option where you can send them for test files?
I tried several different ways to change the performance settings, but unfortunately you do not get results: (
Don't understand, because the system requirements meets the for my configuration, and the previous version is not perceived lag and slow performance.
Many users complain now these errors; Mac and PC platforms.
I hope Adobe engineers read the forum; or looking out for the feedback; because such an expensive program, and we want to work with no problems.
Try setting "font preview size" to "none" and see if that helps.
Is everyone who is experiencing sluggishness with PS CC 2014 on Mac using files that contain text layers? This is a critical data point I'd like to have.
Yes. Lots of text layers.
Actually for what it's worth, after posting my reply yesterday I quit CC2014 and booted up CC to work on the exact same file and there was a night and day difference. Same exact file running in CC was lightning fast (as it should be).
Here are my specs:
- Mid 2011 27" Mac
- 3.4GHz Core i7
- 8GB DDR3 RAM
- AMD Radeon HD
- OSX 10.9.3 Mavericks
Hoping this is going to be a known bug, accompanied with a swift fix!
Yes it's as slow as ancient time on my computer as well. I’m working on a poster design (with a few text layers, if that matters).
My specs are:
MacBook Pro (I think) late 2011 15"
2 GHz Core i7
8GB DDR3 RAM
AMD Radeon HD
OSX 10.9.3 Mavericks
We have the same problem. Not only my computer, 5 computers on my company got this.
This version is unusable, we all switched back to the "old" photoshop cc. Really, really annoying and frustrating .
We are all on 64bit PC systems intel i7 with 32gb ddr3 ram, windows8 + windows7
Exact same issue. I have a fairly decent PC that isn't even 6 months old. Photoshop CC runs perfectly, but CC 2014 is utterly unusable. I have been afraid to download any of the other updated CC 2014 apps because of this.
A couple questions for Windows users:
1. What specifically is slower compared to 14.2.1? Everything? Or specifically interacting with elements on canvas?
2. Does it get better if you leave PS idle for a few minutes after launch?
3. When performance is poor, what does Task Manager report for Photoshop CPU usage?
4. Have you tried un-installing and re-installing 14.2.1? (this has helped some people with performance issues on Windows OS)
Any more information would be greatly appreciated.
To answer your questions:
1. Anything GUI related. Any of the menus, drawing on canvas, buttons, etc. There is a serious delay in the response time. Just clicking the brush tool, for instance, took a good five seconds before it would activate.
2. It does not get better with time. I left it along all night long and came back to it in the morning and it is still sluggish.
3. CPU Usage ~18%
4. Yes, I have uninstalled the previous version of Photoshop and have re-installed it. No change in the performance of CC 2014
AMD FX (tm)-6300 Six-Core 3.50 GHz
Radeon HD 7700
8GB DDR3 RAM
Thanks for the detailed reply. One more question: have you tried disabling Font previews (Type > Font Preview Size > None)?
Yes, I have. No change.
Another piece of info that might be useful is that once Photoshop CC 2014 opens, all of the menus/buttons are very responsive. It's only when a new document is created or when an existing document is opened that it starts acting up, the cursor/spinner wheel freezes and from that point on, things go down hill.
side-by-side PS 2014 is MUCH SLOWER especially when using Brushes and/or Text tools. Seems there's much more disk-reading taking place on 2014 (scratch is on disk2) ... and also wondering if there's some type of memory-leak because it appears PS 2014 isn't releasing after terminating.
Turned off Wacom for 2014 because it just stopped working correctly, even after all the usual fix-it steps.
Have already de-installed and re-installed all versions including Bridge.
Also there seems to continue some type of file-type conflict bug that keeps returning when alternatively executing Bridgex64 from which ever PS version is activated.
Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2195 MHz
Built-in memory: 8099 MB
Free memory: 3427 MB
Memory available to Photoshop: 7080 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Touch Gestures: Disabled.
Windows 2x UI: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
Display Bounds: top=0, left=0, bottom=900, right=1600
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\e\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Startup, 449.2G, 223.0G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
3D Studio 15.0 (2014.0.0 x001)
Accented Edges 15.0
Adaptive Wide Angle 15.0
Angled Strokes 15.0
Average 15.0 (2014.0.0 x001)
Bas Relief 15.0
Chalk & Charcoal 15.0
Cineon 15.0 (2014.0.0 x001)
Clouds 15.0 (2014.0.0 x001)
Collada 15.0 (2014.0.0 x001)
Color Halftone 15.0
Colored Pencil 15.0
CompuServe GIF 15.0
Conté Crayon 15.0
Crop and Straighten Photos 15.0 (2014.0.0 x001)
Crop and Straighten Photos Filter 15.0
Dark Strokes 15.0
Difference Clouds 15.0 (2014.0.0 x001)
Diffuse Glow 15.0
Dry Brush 15.0
Eazel Acquire 15.0 (2014.0.0 x001)
Embed Watermark 4.0
Entropy 15.0 (2014.0.0 x001)
Export Color Lookup NO VERSION
FastCore Routines 15.0 (2014.0.0 x001)
Film Grain 15.0
Filter Gallery 15.0
Flash 3D 15.0 (2014.0.0 x001)
Glowing Edges 15.0
Google Earth 4 15.0 (2014.0.0 x001)
Graphic Pen 15.0
Halftone Pattern 15.0
IFF Format 15.0
Ink Outlines 15.0
JPEG 2000 15.0
Kurtosis 15.0 (2014.0.0 x001)
Lens Blur 15.0
Lens Correction 15.0
Lens Flare 15.0
Matlab Operation 15.0 (2014.0.0 x001)
Maximum 15.0 (2014.0.0 x001)
Mean 15.0 (2014.0.0 x001)
Measurement Core 15.0 (2014.0.0 x001)
Median 15.0 (2014.0.0 x001)
Minimum 15.0 (2014.0.0 x001)
MMXCore Routines 15.0 (2014.0.0 x001)
Mosaic Tiles 15.0
Multiprocessor Support 15.0 (2014.0.0 x001)
Neon Glow 15.0
Note Paper 15.0
NTSC Colors 15.0 (2014.0.0 x001)
Ocean Ripple 15.0
Paint Daubs 15.0
Palette Knife 15.0
Paths to Illustrator 15.0
PCX 15.0 (2014.0.0 x001)
Photoshop 3D Engine 15.0 (2014.0.0 x001)
Photoshop Touch 14.0
Picture Package Filter 15.0 (2014.0.0 x001)
Pixar 15.0 (2014.0.0 x001)
Plastic Wrap 15.0
Polar Coordinates 15.0
Portable Bit Map 15.0 (2014.0.0 x001)
Poster Edges 15.0
Radial Blur 15.0
Radiance 15.0 (2014.0.0 x001)
Range 15.0 (2014.0.0 x001)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Rough Pastels 15.0
Save for Web 15.0
Shake Reduction 15.0
Skewness 15.0 (2014.0.0 x001)
Smart Blur 15.0
Smudge Stick 15.0
Solarize 15.0 (2014.0.0 x001)
Sprayed Strokes 15.0
Stained Glass 15.0
Standard Deviation 15.0 (2014.0.0 x001)
STL 15.0 (2014.0.0 x001)
Summation 15.0 (2014.0.0 x001)
Torn Edges 15.0
Vanishing Point 15.0
Variance 15.0 (2014.0.0 x001)
Viveza 2 18.104.22.1683
Water Paper 15.0
Wavefront|OBJ 15.0 (2014.0.0 x001)
WIA Support 15.0 (2014.0.0 x001)
Wireless Bitmap 15.0 (2014.0.0 x001)
Any other applications running and active at the same time as PS? Or does the slowdown also occur if PS is the only application running?
For me specifically, of course I have a number of other apps running, however this will be the case all the time.
Hope that helps?
For me, just Photoshop. Perhaps a browser like Chrome or something like that.
A couple more questions:
1. By default, do you have the info palette visible?
2. Is Generator enabled?
Also I'd like some volunteers to help me debug this. If you're interested in working with me to get this resolved, please contact me directly: first name dot last name at adobe dot com
Adam, FYI, on my system which does not exhibit the slowdown I have the Info panel showing full-time, and have Generator disabled.
As well, my info panel is always open, as for Generator I would assume it is enabled if that is the default...
Info Palette is not visible and generator is enabled. I did disable generator from the preferences panel and restart Photoshop, but it doesn't seem to have made a difference.
In experimenting, it appears that the biggest problem occurs when creating a new document. I tried opening an existing JPG and things seemed to move quite a bit faster. Not sure if that has to do with turning off Generator or not.
Any anti-virus software running? Also, does performance get better if the info palette is hidden?
Most panels open, and Generator disabled. But I just tried enabling Generator, restarted, and ran Noel's big landscape Shake reduction test again, and no difference. I was thinking that a lot of the people having problems would be using Generator because they are working on high layer count UI designs.
Adam, do you only need help from people with problems, or also people without, as controls sort of thing?
Regarding new documents... Noel's test image is 8000 x 4800 pixels, so I just created a new document 8000x5000 pixels. Filled it with a complex pattern, gave it a 10 pixel motion blur, and ran Shake reduction.
25 seconds, as opposed 23 for Noel's test image, so no real change.
[EDIT] Running F-Secure and with 140 Processes showing in Task manager
Trevor: I'm mainly looking for Windows users who are seeing performance issues in 15.0 compared to 14.2.1. I've tested 4 different desktops and 2 laptops (most running Win 8.1, two running Win 7) and I have yet to find a system that shows the problem.
Another test for those following along at home: at the root of the app directory, there's a file called "sniffer.exe". Quit PS, re-name the file to "~sniffer.exe" and re-launch the app. Does that help with performance? If not, quit the app and change the name back to the default (sniffer.exe).
Trevor, it's possible the slowdown some are seeing with the Shake Reduction tool (for which I created that test image) is a different thing from the sluggishness being reported