Elements Premier became corrupted and freezing computer. As I understood the directions, I uninstalled, including options on uninstall wizard. I now want to download and reinstall using my paid for and registered Serial Numbers. Is this correct. If not, please advise proper reinstall.
Yes with following explanation.
Adobe offers only the trial version of Premiere Elements (current version = Premiere Elements 12/12.1).
But, you can download the appropriate trial of Premiere Elements 10 from the following web site
and insert your version 10 purchased serial number in the appropriate installation files.
Be sure to read and carry out the Note: Very Important Instructions at that web site so that you do not run
into an Access Denied message.
Keep in mind that if you purchased the serial number online from Adobe, it will be specific to a Windows OR Mac computer.
A version 10 serial number purchased for a download to a Windows computer is not going to work for Premiere Elements 10 on a Mac
Please let us know if you are OK with the above information.