27 Replies Latest reply: Sep 18, 2014 6:30 AM by Szalam Branched from an earlier discussion.

unable to allocate enough memory to render current frame

zenaphex Jun 25, 2014 2:35 PM

I am having this similar issue with Adobe After Effects CC 2014 Version 13.0.0.214 where it keeps popping up a message box about not being able to render a frame. I meet the system recommendation of 8GB memory for CC 2014 based on the following page.

http://helpx.adobe.com/after-effects/system-requirements.html

My RAM fills up very quickly as I RAM preview in AE (Using Control key with scrubbing) and watch my Task Manager performance tab.

I tried enabling that cache checkbox option in AE but it doesn't help. It's really frustrating when AE gets stuck in a constant loop of trying to acquire memory and that message keeps popping up. I have to try and save and then force quit the application to release the memory usage. I have already tried closing background apps that I don't need running.

Here are some screens.

You will see Chrome, SnagIt and a few others running in this screen because I was putting together this post. As I've mentioned earlier, I've already tried closing these background apps previously.

1. Re: unable to allocate enough memory to render current frame

Todd_Kopriva Jun 25, 2014 2:38 PM (in response to zenaphex)

You need to be reserving at least one CPU for other applications.

If that doesn't get you past this problem, then disable Render Multiple Frames Simultaneously and try again.

See this page for information about memory and performance settings in After Effects: http://adobe.ly/dC0MdR
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2. Re: unable to allocate enough memory to render current frame

zenaphex Jun 25, 2014 2:49 PM (in response to Todd_Kopriva)

Thanks much, Todd. I will try these settings out and also look over that documentation. Will let you know how it goes tomorrow when I have a chance to examine it.
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3. Re: unable to allocate enough memory to render current frame

zenaphex Jun 26, 2014 8:15 AM (in response to Todd_Kopriva)

I tried your first suggestion and reserved at least 1 CPU core to other applications. After a while of working a-ok on the project, I received another error. This time the error happened at a very unusual time. After Effects says it cannot allocate 0.002 MB of memory and yet my performance monitor shows that I have 3.2 GB available. This doesn't make sense to me. I will try the second option you suggested.
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4. Re: unable to allocate enough memory to render current frame

zenaphex Jun 26, 2014 8:32 AM (in response to Todd_Kopriva)

Turns out I already had "Render Multiple Frames Simultaneously" enabled when the error above happened. I find it unusual that I would getting that error while the performance monitor shows I have plenty of memory available.

My After Effects finally allowed me to save after the constant error message popping up. All it took is for AE to sit there for about 5-10 minutes and think for a moment.
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5. Re: unable to allocate enough memory to render current frame

arnout-dh Jun 30, 2014 11:04 AM (in response to Todd_Kopriva)

I've got exactly the same problem on my (2011) Macbook pro with 16gb ram.
I have to force quit the application, because the pop-up's don't allow me to quit (and save...)
Happened to me three times today. Never had this problem before with CC (12), CS6 or CS5.5.

"Render Multiple Frames Simultaneously" = off
Tried turning it on, but the get the same 'results'.

btw. I'm working on a project that only contains vector images (.ai) and shape layers.

edit: - it tells me AE can't allocate 0.00 mb of ram...
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6. Re: unable to allocate enough memory to render current frame

zenaphex Jun 30, 2014 1:23 PM (in response to arnout-dh)

Hi, arnout-dh.

Bug report team had me try one other thing by removing the footage and seeing if it worked then. I saved my existing project under a new name, stripped everything but the audio files and discovered that Control+Drag audio scrubbing the timeline was filling up my RAM very quickly in a short time of like a couple of minutes. What is so odd is that audio files in total are less than 100 MB. And I have 6GB configured for After Effects. So, there is something strange definitely going on.

Anyways, I got response back from Adobe After Effects bug report team and they will be looking into this and may not respond till next week. I linked them to this forum posting, too.
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7. Re: unable to allocate enough memory to render current frame

arnout-dh Jul 1, 2014 5:52 AM (in response to zenaphex)

Hi zenaphex,

Thanks for your reply!
I'm working in the same project on my Mac Pro (5,1) right now and haven't got the error today. It has 32GB and the memory won't fill up as fast as on my Macbook
I will try to simulate what you have done, audio only on my Macbook tonight and see if that's also the problem in my project.

I did do some tests on the Mac Pro, memory is filling up (to about 7GB). When I do a 'Purge Memory' or 'Purge Memory & Disk Cache', AE's timeline goes from green to a lighter shade of green and disappears after a few minutes, but AE still uses 7GB's in Activity Monitor. <<strange? Disk Cache on/off makes no difference.

Arnout
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8. Re: unable to allocate enough memory to render current frame

Phil-B-2014 Jul 1, 2014 3:39 PM (in response to zenaphex)

I'm having the same problem with After Effects CC 2014.0 (13.0.0.214). When I scrub audio in an SD comp--only 640x480--it quickly runs out of memory and gives me all sorts of errors, as below (and I have to force-quit):

The error codes include ( 10 :: 63 ), ( 7 :: 66 ), ( 7 :: 5 ), and ( 5027 :: 3 ).

I'm on a 2013 MacBook Pro with 4GB RAM. This really shouldn't be happening, as the comp is only SD, and there are just a few photos and an audio track. Please help!

Phil
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9. Re: unable to allocate enough memory to render current frame

David Flannery Jul 1, 2014 6:27 PM (in response to zenaphex)

It's encouraging that Adobe is becoming aware of the problem. I just purchased a new Mac Pro in May - downloaded all the video Apps CC version - and everything was great - huge performance gains. I upgraded within 3 days of the release of CC 2014 on June 21 or so and now I am having the same problem as everyone when using AfterEffects for basic things I was able to use it for without any issue. I keep purging memory and cache to stay going fast as I get short order projects done for my clients. The screen shots displayed in this discussion are looking familiar. My nMacPro is as follows: Running Mac OSX 10.9.3, Processor is 3.7Ghz Quad-Core Intel Xeon ES, 16GB RAM, Graphics: AMD FIrePro D300 2GB. I've set preferences per manuals. I've unselected multiple frames processing as I've found it more stable without it checked. It would seem that power allotment in general now requires a new class of attention that previous versions did not.
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10. Re: unable to allocate enough memory to render current frame

BendigoTelco Jul 9, 2014 5:02 PM (in response to Todd_Kopriva)

Is there a fix for this yet? I converted my current project to CC7 2014, did a bunch of work and I'm guessing I'm stuck on this broken version.
I'm pretty sure its a bug related to scrubing with audio, as if no audio is included this appears to be a non problem.

I'm also pretty sure its the auto save getting in the way of the scrubing.

You know what would at least useful is to have AE drop ram preview and allow me to save my work
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11. Re: unable to allocate enough memory to render current frame

Phil-B-2014 Jul 10, 2014 1:43 PM (in response to BendigoTelco)

Hi, Bendigo,

No fix yet nor any word from an Adobe staff member.

Dear Adobe---please fix this issue! There's no good reason that scrubbing/previewing audio should make me have to force-quit and lose data. At this point, I can't work on *any* comp that has audio in it.

Phil
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12. Re: unable to allocate enough memory to render current frame

Tpurvis04 Jul 17, 2014 9:42 AM (in response to zenaphex)

Hi guys,

I'm having the exact same problem. I am using an iMac 3.1 GHz intel core i5 with 8GB RAM. I'm doing CMD+drag audio scribbling, and that is where I'm finding an issue. Tons of error messages popping up, same as above. Never had this problem in CC 12, just in the latest version (CC 2014). RAM is filling up extremely fast.

I've tried purging, enabling multi-processing, allocating more RAM. Nothing seems to work. System will work for about 10 min doing audio scrubbing, and then it's Game Over. Hoping a fix will surface for this. I'll just "save as" a CC 12 version for now and hope that works.
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13. Re: unable to allocate enough memory to render current frame

Rick Gerard Jul 17, 2014 10:35 AM (in response to Tpurvis04)

This is going to sound odd but open up the ram settings in preview and make sure you give multiples of 2 to other programs. You will be better off allocating less memory to AE.

Also, look for a free app called Memory Diag for the Mac to help keep your memory freed up. With only 8GB of ram DO NOT use MP rendering. See if this helps.
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14. Re: unable to allocate enough memory to render current frame

Tpurvis04 Jul 17, 2014 10:42 AM (in response to Rick Gerard)

Do you think this is a bug that exists in CC 2014 though? Since my post an hour ago, I've switched over to CC 12, and my problems had disappeared. Btw, I did disable MP rendering. So, is 8GB basically the bare minimum for the Adobe CC suite? Just purchased latest MBP 15" with 8GB RAM and am suddenly feeling some buyers remorse.
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15. Re: unable to allocate enough memory to render current frame

Rick Gerard Jul 17, 2014 11:14 AM (in response to Tpurvis04)

8 GB will do but 16 is so much better. I ran a MPBro R with 8gb for a while, but now mines fully loaded. It is much better but it cost nearly twice as much for the 1TB storage, fastest processor and max ram.
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16. Re: unable to allocate enough memory to render current frame

Tpurvis04 Jul 17, 2014 11:20 AM (in response to Rick Gerard)

No doubt, food for thought for sure. Thanks for your help!
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17. Re: unable to allocate enough memory to render current frame

arnout-dh Jul 18, 2014 2:00 AM (in response to Tpurvis04)

My 2011 MacBook pro with 16Gb and with ram for other apps in multiples of 2 still gives me the same errors. I think it's a bug, never had this in previous versions. I still use CC 12 for some projects and don't get the errors.

off topic: It's a shame you can't upgrade the ram afterwards in the new MBpro's anymore.
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18. Re: unable to allocate enough memory to render current frame

Shane Parsons Jul 23, 2014 9:32 AM (in response to zenaphex)

Exact same problem, still no fix for it a month after the original post.

Fix this adobe!

PS - To anyone else having this problem, I advise switching back to the previous version of After Effects CC until there an update fixing this, as it only seems to be a problem with AECC2014
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19. Re: unable to allocate enough memory to render current frame

Bmedge Jul 29, 2014 4:00 PM (in response to Shane Parsons)

I'm having this problem, but purchased CC after AE v13 was released. Is it still possible to find the v12 installer?

Thanks,
Brian
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20. Re: unable to allocate enough memory to render current frame

Todd_Kopriva Jul 29, 2014 4:30 PM (in response to Bmedge)

> Is it still possible to find the v12 installer?

Yes. You can get the past several versions through the Creative Cloud desktop application, back to CS6.
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21. Re: unable to allocate enough memory to render current frame

coastalmedia Sep 1, 2014 5:01 PM (in response to zenaphex)

Also having this issue, scrubbing audio in a 1024x576 25fps composition. WITH caps lock ON.... WTF Adobe?

Mac pro with 2x Quad core xeon 2.66ghz & 12gb RAM - should NOT have any difficulty scrubbing through a 44,800khz 16 bit audio track in an SD project, with CAPS LOCK ON!
Very inconvenient and costing me a lot of time restarting AE.
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22. Re: unable to allocate enough memory to render current frame

Todd_Kopriva Sep 2, 2014 10:17 PM (in response to coastalmedia)

See this thread:
warning “RAM Preview needs 2 or more frames” after scrubbing audio in After Effects CC 2014 (13.0)
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23. Re: unable to allocate enough memory to render current frame

coastalmedia Sep 2, 2014 10:31 PM (in response to Todd_Kopriva)

Thanks for the reply, i appreciate you taking the time.
While i also appreciate Adobe's working on the problem, "While we investigate this problem, you can avoid the bug and memory leak by not scrubbing with audio."

Simply not doing something that I rely on doing daily, isn't really adequate...

Presuming the entire point of paying for subscription software is to stay up to date with the latest "improvements" and "upgrades," I also don't really consider rolling back to CC or CS6 adequate...
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24. Re: unable to allocate enough memory to render current frame

Todd_Kopriva Sep 7, 2014 9:12 PM (in response to coastalmedia)

Note that the memory leak with audio scrubbing is listed as fixed in the upcoming update:
http://adobe.ly/1pFGGRE
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25. Re: unable to allocate enough memory to render current frame

coastalmedia Sep 17, 2014 4:17 PM (in response to Todd_Kopriva)

C'mon Adobe...
This problem is HUGE. Costing us HUGE amounts of time, and you're making us wait until your new CC update to fix it?

Does that mean you can hold off charging us money for CC until this bug is fixed? I doubt it.

I am currently working on a 15 minute green screen presentation video (medical) that requires constant animations and titles as the presenter is speaking. Solely relying on audio scrubbing. How is it EVEN possible scrubbing 6 seconds of audio (44,100khz) can fill 1gb of RAM? The audio file itself isn't barely 10mb!

This is simply disappointing from Adobe. We are unfortunately in the age of taking money and providing sub-satisfactory services.

RELEASE IT AS AN INTERIM BUG FIX, PLEASE!!!!!!!
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26. Re: unable to allocate enough memory to render current frame

Todd_Kopriva Sep 17, 2014 4:20 PM (in response to coastalmedia)

The update will be available quite soon. If you want to use a version of the software that doesn't have this bug, then you can use After Effects CC (12.2.1) for now.
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27. Re: unable to allocate enough memory to render current frame

Szalam Sep 18, 2014 6:30 AM (in response to coastalmedia)

And remember, if you've done a lot of work and don't want to redo it, you can save back to CC from CC 2014.

If you really don't want to use version 12, you could use the . key on the number pad of your keyboard to invoke an audio preview (and even press * on the number pad to lay down layer or composition markers while it's playing). And/or press LL to reveal the audio waveforms for your layer.
I never used audio scrubbing anyway because I find these two things work better for me.
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