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1. Re: FrameMaker 12 toolbar tomfoolery
uakinci Jun 25, 2014 5:17 PM (in response to mattrsullivan)Matt, sorry to hear that. I'm using Windows 7 and no problems so far with FM12. Could this be a W8.1 problem? I remember having somewhat similar "rendering issues" in the past when I had too many resource-hungry apps running at the same time (and not enough RAM). If all fails, I'd uninstall and re-install FM.
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2. Re: FrameMaker 12 toolbar tomfoolery
Jeff_Coatsworth Jun 26, 2014 7:22 AM (in response to mattrsullivan)Yes, I’ve noticed that effect in FM11 when running via RDP to my office Win7 machine. It seems to go sideways when I use the shortcut for applying conditional text (Ctl-Shift 5 or 6 – I can’t remember how it goes). It pops the floating context “pod” and that seems to be enough to make all the window title bar and toolbars go all fuzzy and semi-transparent. Then you can’t really click on anything & I end up exiting out and restarting FM. I just chalked it up to the UI being flakey.
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3. Re: FrameMaker 12 toolbar tomfoolery
Cyneswith Jun 26, 2014 10:15 AM (in response to mattrsullivan)Yup. I updated to 12.0.2 yesterday and immediately noticed the issue. I contacted Tech Support and they told me that it might be because I was running 2 screens. They told me to disconnect the second monitor, and reinstall FM and the updates.
The bad news is that I did that this morning, and it didn't solve the problem. I'm on hold with Tech Support again right now.
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4. Re: FrameMaker 12 toolbar tomfoolery
Cyneswith Jun 26, 2014 10:18 AM (in response to Cyneswith)PS: I am running Windows 8.1 and have no other apps open.
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5. Re: FrameMaker 12 toolbar tomfoolery
mattrsullivan Jun 26, 2014 5:46 PM (in response to Cyneswith)Update: I was able to create another Windows account, which doesn't have the toolbar problem.
Apparently there's a resource or app I installed that caused the issue in that Win profile.
Have you tried setting up another user account within windows for testing?
I'm a bit annoyed with myself, actually, as I should have immediately thought to do this when I saw the issue!)
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6. Re: FrameMaker 12 toolbar tomfoolery
Cyneswith Jun 30, 2014 10:25 AM (in response to mattrsullivan)Interesting. Customer support suggested I try installing FM from my Admin account, but I didn't have time to try that out. I think I'll try your solution first.




